Phones forum


Cracked/Chipped screen issue

by doomspider / September 12, 2012 4:07 AM PDT

Hey guys,

About a month ago, the screen on my HTC Vivid cracked in a few places after I carelessly left it on the edge of my bathroom sink, and it ultimately fell. I decided that I wanted to wait it out and not get the screen replaced just yet.

Now about a two weeks ago, I went out to a bar and a drank a good amount of alcohol. During the night, I had reached into my pocket to get out of my phone but seeing where I was at the time, I dropped the phone. The end result was further damaged the phone. Here are some photos that were taken a few days after:

I was wondering how I can/should go about getting the screen replaced? My phone provider is AT&T so should I head to the AT&T store that I bought it at so they can replace it? If so, how much would they charge me? I also heard that I can buy a screen myself and do the replacement by myself with the help of some tutorials that are on the internet. Or could I buy the screen myself then ask the employees at the AT&T store to replace it?

As for other other portions of the phone that are damaged, I think it would be safe to assume that I can't fix those and a professional will have to replace those damaged areas.

And last time that I checked I never put a warranty on my phone.

Very neglectful overall, right? Haha. I'll definitely be learning from my mistakes that I made here.

I am not sure which route to take. What I am looking for is both the fastest and most affordable route possible. If you can help me out, that would be greatly appreciated. Thank you.

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All Answers

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htc vivid screen
by lihaliha / September 13, 2012 7:23 PM PDT

if you want to be fast, i suggest you go to the repair shop, but it could be expensive.
if you want to save money, you can buy a replacement part yourself
see if this htc vivid screen suits your phone? also you can find other parts you need.
hope this can help you

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by doomspider / September 25, 2012 6:04 PM PDT
In reply to: htc vivid screen

I need to find out if the damage was only done to the digitizer. Then perhaps the route that you suggested, I'll take.

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Don't for a moment think that...
by Pepe7 / September 14, 2012 11:38 AM PDT

...the ATT employees are going to walk you through phone repair. That's naive on your part. It's not what they get paid to do.

Look online, either on Youtube, or on a more dedicated forum such as for specifics on how to repair. It's often quite trivial to replace these screens, of course depending on which parts were damaged.

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Link to a recent TechRepublic article seems to apply here.
by R. Proffitt Forum moderator / September 15, 2012 2:56 AM PDT
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