Also I re-installed the graphics driver twice. Product name: HP Pavilion 15 Notebook PC product number f0G97UA#ABA
I bought a new dual core i7 8 gigs ram geforce 740M laptop and I'm having a couple problems. Sometimes the cursor freezes for 5-10 seconds when browsing the internet, sometimes when listening to music on youtube the music "freezes" and repeats the same tone for 5+ seconds.
Also some days I can run Need For Speed Carbon on high graphics settings and it runs well other days I can't even run it on low graphics settings. I get extremely low framerates on those days like 1-3 frames per second. I made sure there were no processes running in the background.
How can I test if this is a hardware problem so I can get warranty replacement or repair if necessary? I'm running windows 8 and the game is compatible with windows 8 http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/ProductDetailsViewer?Name=Need%20for%20Speed%3A%20Carbon&vendor=EA&Type=Software&tempOsid=Windows+8
What could the problem be?