Samsung forum

General discussion

Connecting Dish Network to Surround Sound

by frankofiore / June 1, 2010 5:59 AM PDT

I currently have a Samsung HT-Z522 for surround sound and a Samsung PN58B560 TV. When I try to hook my surround sound up to my Dish Network receiver, the picture and audio keep flickering every few seconds. I have an HDMI cable running from the dish to the audio receiver, then another HDMI running from the receiver to the TV.

If I run this same setup, (but with substituting my blu-ray player with the dish receiver), all works perfectly fine.

Anyone have any ideas?

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Connecting Dish Network to Surround Sound
by Samsung_HD_Tech Samsung staff / June 1, 2010 11:23 AM PDT

frankofiore,

Check with your satellite service provider to see if they can reset, refresh or update the box you have now. Sometimes a simple reset will do the trick, and in some cases, it may require an update, but that may fix the issue.

HDMI = Vido, and Optical = Audio is the best way to set it up, so the connections are set up in the recommended way.

--HDTech

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Happy to help!
by PhillipC_with_DISHNetwork / February 10, 2011 12:00 AM PST

It's always a good idea to first try unplugging the receiver from the wall for about 10 seconds then plugging it back in. I would also recommend turning off all equipment then unplugging both HDMI cables (from the DISH receiver to the amplifier and from the amplifier to the TV) and plugging them back in securely, then powering everything back on.

If this doesn't resolve the issue we may have to replace the receiver. Feel free to contact our 24 technical support number 1-800-333-DISH (3474).


Phillip Chang
DISH Network Customer Service Representative

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Happy to help! -
by Samsung_HD_Tech Samsung staff / February 10, 2011 5:22 AM PST
In reply to: Happy to help!

PhillipC_with_DISHNetwork,

Welcome to the forum!

--HDTech

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