Might check for updated drives. At times in the past when I've gotten this type error it seems updating the vid drivers have always helped. Often when I saw little or no connection to why it'd cause it.
Other than that the program might be trying to do something that's denined by the way your permisions are set up. Things like that have gave me simular error messages with my CD burning softwear.
I see you are using XP. Unless you have it turned off XP should be asking you if you'd like to report this. In that case I'd use it. Often MS does give some insight into what caused it. Sometimes just looking at the logged data for the report can help.
If you have the above turned off it's beyond me to explaine how to turn it back on but I'm sure someone here can help.
I have recently bought a Sharp GX15 cell phone and I also bought a USB data cable so I could tranfer data from pc to phone and vice versa. I installed the driver for the cell phone and the software, 'Handset Manager' but whenever I try and open handset manager, I get an error box from Windows that says "Handset Manager has encountered a problem and needs to close. We are soory for the inconvenience". So I was wondering if anyone could give me any suggestions on what to do, or any other cell phone to pc software that I could try out would be appreciated.
Thanks in advance