Computer Newbies forum


Computer won't start - virus or heat?

by OLDMANNEWBIE / October 25, 2012 11:07 PM PDT

What would cause my computer to shut down immediately after the screen that asks how you want to start - safe mode or normally? The fan is running. Could this be a heat issue or a virus? Please any suggestions? The computer is about 5 years old.

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Computer won't start - virus or heat?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Computer won't start - virus or heat?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
Cleaning time
by Willy / October 26, 2012 3:18 AM PDT

You didn't provide much in details AND IF YOU DID ANYTHING YET. I offer this as it helps to narrow down issues or causes.

If you haven't yet, remove side cover(desktop?) and blow out and/or clean the dust bunnies out. Also, check the innards for things that shouldn't be. verify operation of *ALL FANS* anywhere. If laptop, blowout the fan channel or blowhole.

tada -----Willy Happy

All Answers

Collapse -
My last desktop did that.
by R. Proffitt Forum moderator / October 26, 2012 2:27 AM PDT

The heatsink and fan unit had fallen off. The fans still ran (until it turned off)

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


CNET bought a house!

Take a look inside the house where we will be testing connected locks, thermostats and other smart home products so we can tell a complete story.