Dell

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Computer won't read any of my flash drives???

by mswartz2000 / December 9, 2009 10:54 AM PST

Dell Dimension 4600; using Windows XP Pro; it won't read any of my USB flash drives. It acknowledges that a new hardware device is added, asks to look for software, can't find software...which shouldn't be needed to read a flash drive. Any idea what drivers may have been corrupted or missing???

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which shouldn't be needed to read a flash drive. Any idea
by R. Proffitt Forum moderator / December 9, 2009 10:57 PM PST
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Thanks...but it still didn't work
by mswartz2000 / December 11, 2009 9:55 PM PST

I updated the drivers again....and the same issue continues....the drives trigger the typical sound that indicate new hardware, the request comes to look for drivers...and whether I say yes...and it can't find any or no...the flash drives are not recognized. I plugged the flash drives into front, rear as well as a USB hub....no difference.

There must be something else that I am missing???

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(NT) Did it ever work?
by Kees Bakker / December 11, 2009 10:00 PM PST
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Yes...
by mswartz2000 / December 12, 2009 4:39 AM PST
In reply to: Did it ever work?

It did work in the past.....My hard drive went about a year ago and a new one was installed and everything was loaded up thanks to a back up that I had. We believe that all of the drivers were put back on....just in case, I did the download that the previous person recommended....it searched our site and said that all of our drivers were up to date. I don't remember the last time I attempted to read from a flash drive....but it did work in the past. I first noticed the problem when I used a media card reader to download pix from my camera...it didn't work. Then I have since tried numerous flash drives. I was able to load the stuff by using another computer on our network. But the primary office computer I use will not read flash drives.

Every time a flash drive or card is inserted in a USB, it recognizes a new piece of hardware and asks to look for the drivers. I am fairly convinced it is a driver that I am missing but can't figure out which one and where to get it??

Thanks

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If it's work ...
by Kees Bakker / December 12, 2009 4:56 AM PST
In reply to: Yes...

ask your IT guy for a new reload of the OS if he can't fix it and you need it.

Kees

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Hi, mswartz2000:
by Osprey4 / December 17, 2009 3:48 AM PST
In reply to: Yes...

This sounds to me like a drive letter conflict. The solution is to use disk management to re-assign drive letters avoid a conflict. Here's a nice description of the procedure from the Sandisk site:
http://kb.sandisk.com/app/answers/detail/a_id/76

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