AVG

Question

Computer Will not Boot After 2013 Install

by joeschuh / September 26, 2012 2:30 AM PDT
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All Answers

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Answer
Just to be sure.
by Kees_B Forum moderator / September 26, 2012 2:46 AM PDT

This is the error you get?

STOP: c0000135 The program can't start because %hs is missing from your computer. Try reinstalling the program to fix this problem.

Kees

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Yes - Same Error!
by joeschuh / September 26, 2012 4:32 AM PDT
In reply to: Just to be sure.

Yes -- That is the error that I received.

So far I have used the rescue CD and renames the AVG *.sys driver files as suggested.

I am still getting stopped with the same message.

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RE: Yes - Same Error!
by JiriF_AVG AVG Staff / September 26, 2012 5:40 PM PDT
In reply to: Yes - Same Error!

Hi joeschuh,

This issue could be caused by an infection is removed while there are still references to the infected files in the system. You could find a model example in this blog article, for example. Restoring the system to a certain point could have restored the infected file too. (In such case, it is likely that another anti-virus software installed will remove the infection and the same situation may occur again.)

The abovementioned obsolete issue caused by AVG cannot be root cause of this problem, even though the error message is exactly the same.

Please let us know your findings.

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Restore Point
by joeschuh / September 26, 2012 5:16 AM PDT
In reply to: Just to be sure.

I was able to go to a recent restore point... Looks like I can go on with something else like Avast....

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