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Question

Computer Shutting down after 1 hour

by TheVoj / April 4, 2013 11:34 AM PDT

Hi, I have been experiencing an issue with my HTPC - after just under 1 hour it will shutdown without warning. I have already done the following

1. Cleaned everything, including CPU fan and heatsink
2. Confirmed CPU Temp is OK (mid 40's)
3. Swapped out all my RAM
4. Monitored Video card temp - (Mid 80's - HIM Radeon 1GB Heatsink)
5. Swapped out video card

Now I've run out of ideas and things to swap in and out...any thoughts ??

No new software loaded and no new hardware installed prior to the issue occurring

HP Pavillion m8000y, running Windows 7 with operating system on SSD and 2TB hard drive.

Thanks very much !

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All Answers

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Answer
Looks to be from 2007.
by R. Proffitt Forum moderator / April 4, 2013 11:39 AM PDT

The power supply could be tired but try again but with the case cover off to sniff out if it is heat related.

Do not be fooled by temperatures. Replace the heatsink compound and do the cover off, point a fan at the open case test. I think folk that won't do this are destined for the repair counter or new PC.
Bob

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Computer Shutting down after 1 hour
by TheVoj / April 4, 2013 9:55 PM PDT
In reply to: Looks to be from 2007.

Thanks for the response. The thing that is strange is it shuts off after about one hour pretty consistently. If it was heat related then I would expect it to shut down some time after it warmed up, but then shut down after a much shorter period since the oveheating components would still be hot. Seems the issue is time based rather than heat based....Still no clue...

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So was the test done or not?
by R. Proffitt Forum moderator / April 5, 2013 2:33 AM PDT

And if it was software, we slip in a blank HDD, restore the OS and see if the trouble vanishes.

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Question on OS
by TheVoj / April 6, 2013 8:20 AM PDT

Mmm - so I have tow hard drives in this PC - a SSD that the operating system resides on and then a big one I use for storing movies. Can I use the big one and how do I go about restoring the OS ??

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How?
by R. Proffitt Forum moderator / April 6, 2013 9:05 AM PDT
In reply to: Question on OS

Per the maker's instructions. As I've seen some dozen methods or more, I always defer to the maker's instructions.

I fear you should take it to a shop counter as my lone question was not answered.
Bob

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Answer
maybe
by julio-santana / June 18, 2013 9:11 PM PDT

it might be scheduled to turn off after one hour in power save settings

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