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Computer screen shuts off randomly in-game when plugged in?

by Speltercorp / January 19, 2013 12:48 PM PST

Hi everybody,

I've been running into a big problem recently when im playing certain games (LoL, Arma2) My screen will flat out shut off (actually i think its on and just blank) and my audio will sometimes scratch onto a loop. clicking, alt tabbing, ctrl alt dlting all do nothing, and i have to hard shut off my laptop and restart it to do anything.

At first I thought it was a heat problem. so i cleaned out the entire laptop of all its dust, applied new thermal paste, and even got an extra fan running outside of the system. After looking at a heat monitoring program, there didn't seem to be any problems, so I don't think this is the case.

Then I noticed something after fuming about not being able to play my favorite games with my friends. When I was on battery power, the shut off never happened. When i plug it in, It only takes about 2 or 3 minutes for it to shut off. Could somebody give me any ideas of what's happening?

I have a gateway p7805u, about four years old (but actually still runs high end games pretty well). nvidia 9800M GTS with most updated drivers. 8gb ram, 265 gb harddrive with about 60 gigs free.

Thanks so much!

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That means it's heat
by Jimmy Greystone / January 19, 2013 6:18 PM PST

That's means it's heat that's your problem. More specifically, probably the GPU is overheating. Seem to recall the 9xxx series being known for running a bit hot, and I'm also guessing you only redid the thermal paste on the CPU, not the GPU. You could have all the fans you want running inside the case, it doesn't matter if the chip itself is where the buildup is.

The reason things work on battery power, is because the laptop automatically clocks things down when on battery power, so the GPU is doing less work, thus by the laws of thermodynamics, is generating less heat, and you don't have as many issues.

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by Speltercorp / January 19, 2013 9:51 PM PST
In reply to: That means it's heat

This actually makes a lot of sense now that I think about it. I'm not a huge computer person so i assumed that since my computer itself was cool then the chips were fine as well. What would you recommend doing? should I put new thermal paste on the GPU or what? I'm really trying to hold out on buying a new computer, as its a decently expensive investment, so anything that i can do on my own would be ideal.

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