Computer Help forum


Computer rebooting issue

by mettec01 / November 5, 2012 2:48 AM PST

About a year ago my PC that I built started to get blue screens and then random reboots. This had a ASUS AMD AM3 motherboard with integrated graphics (no card needed). 3 months ago I decided to switch motherboards after frustration with blue screens, reboots, and countless hours with phone support not working out. So I bought a ASrock board with a AM3+ and transferred all hardware to new board. I also had to purchase a separate video card as well. Thought that this would solve my PC issues but again the PC will randomly reboot or if I am playing games or video it will sometimes reboot. After speaking with more techs they said to replace the power supply so I did but it still reboots. I also gave my video card a stress test which pass with flying colors. I also had a tech look at the errors in a windows 7 screen that I never seen before and nothing really noticeable was there. So now I am thinking its my CPU but all the techs I have spoken with doubt that's the issue.

Anyone have suggestions what to try. I can't spend much money on a repair tech so rather do it myself.

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Computer rebooting issue
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Computer rebooting issue
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
About that playing video.
by R. Proffitt Forum moderator / November 5, 2012 2:56 AM PST

I'm left to guess it's some web page video called FLASH. Let's not discuss that but please try an old fix. Type this into a web search and use the method you like.


That cures so many web video playbacks that it's not funny. Some games use FLASH for in game movies that it could help there as well.

To go any further I'd like to hear about your systems power supply, make and model as well as exactly how you installed Windows.

Collapse -
Since you keep mentioning ...
by Edward ODaniel / November 5, 2012 10:35 AM PST

"playing games or video it will sometimes reboot."

Quite often such symptoms are caused by a insufficient power supply (thus the recommendation to "replace the power supply" - and I do hope the replacement was with a greater capacity) and if it isn't the power supply it is usually HEAT which will also cause spontaneous rebooting. The possibility of overheating is easy to check because all you have to do is remove the side of the case and direct a floor fan across the MB and other components. If this stops the re-booting then you get to discover the actual overheating element which will often be the video card or simply because someone forgot the thermal paste between the processor and the heatsink.

Collapse -
have you tested the RAM?
by code4Riggs / November 5, 2012 12:13 PM PST

I assume you have already tested this but i used to game with a kid who started getting blue screens often. He was able to fix the problem by replacing his RAM sticks. I am not at all qualified to answer these questions i only learn by experience. If what the guys above tell you don't fix your problem and you havent already tried it, maybe a RAM replacement is worth trying.

best of luck.

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


Big screens for the big game

Still looking for the best TV deals ahead of Sunday's game? Here are our top three big screen picks.