Computer Help forum

General discussion

Computer keeps shutting down RESOLVED

by robert-scamp / July 7, 2008 8:57 AM PDT

I had the same problem for over a month and could not find an answer on this forum so I went into the CPU forum of this site. Apparently the thermal compound between the CPU and the heatsink had dried out and no heat was being transfered. Once I cleaned both surfaces with alcohol and put an even coat of compound on both, the computer fired up and has been running nicely and faster for the last three weeks. I hope this helps.
robert-scamp

Post a reply
Discussion is locked
You are posting a reply to: Computer keeps shutting down RESOLVED
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Computer keeps shutting down RESOLVED
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Do I have the same problem????
by cacross / July 7, 2008 3:12 PM PDT

I think I might have the same problem. But my laptop only shuts down when it isn't plugged in(it's not instant either it usually goes off in about 15 min)...as long as it is plugged in it works fine. I bought a new battery about 7 months


Dell Inspiron 6000
Windows XP Service Pack 2

Collapse -
Batteries and life-cycles
by Willy / July 7, 2008 6:26 PM PDT

Other than "shutdowns" your problem comes from a different sort. As a laptop, and as you mentioned a new battery at 7mos. well that's not new now. Find out your past recharge cycle history. If it say, worth 200 full recharges, and you've done actual 350 1/2 charges, that's roughly 75% of the life of the battery and should start to show wear&tear abit. At about 12mos. or so, many a laptop battery is on they're last legs, so expect it. Also, if a battery is brought from an unknown source that's not a typical brandname or "recommended" those types of batteries may have spotty history or simply put, "are cheaply made". If you demanding laptop use, a battery life can only do so much. Also, if you hadn't already, be sure the laptop is cooled well and/or had a recent cleaning(blow-out odf dust) or inspection of fan operation.

tada -----Willy Happy

Collapse -
Well......
by cacross / July 8, 2008 1:07 AM PDT

I bought the computer back in 2006 and the battery that came with it just went out 7 months ago and I haven't been using my computer any differently than I had before. And the new battery I bought is a dell battery. When the last one went out the battery life indicators on the battery would turn amber but on my new battery the indicator lights are still green. And I recently cleaned the fan and heat sink(but my fan does seem to be constantly running)

Popular Forums
icon
Computer Help 49,613 discussions
icon
Computer Newbies 10,349 discussions
icon
Laptops 19,436 discussions
icon
Security 30,426 discussions
icon
TVs & Home Theaters 20,308 discussions
icon
Windows 10 360 discussions
icon
Phones 15,802 discussions
icon
Windows 7 7,351 discussions
icon
Networking & Wireless 14,641 discussions

Tech Tip

Stuck without Internet and want to watch movies?

CNET shows you how to download movies and TV shows onto your device using Amazon Prime so you'll always be entertained.