Windows Legacy OS

General discussion

computer keeps freezing

by jas4u / November 8, 2004 1:59 AM PST

I've just cleaned out my compter and trying to reinstall windows XP PROFESSIONAL but when windows is loading it freezes up on me and I get a blue screen with this report:

Windows could not start because of an error in the software.
Please report this as:
load needed DLLs for kernel.
Please contact your support person to report this problem.

--------------------------------------------
End error.
can anyone help me plzzzzzz..

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Re: computer keeps freezing
by 19877542544404221679077984052348-freebe / November 8, 2004 4:58 AM PST

I'm pretty sure this is normal. You said Windows Xp....right?

Is there a way you could re-format the drive and start over...and not the "format" that the installation disk says it does...a real format (write zeros to the drive)?

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Re: computer keeps freezing
by jas4u / November 8, 2004 5:13 AM PST

I used a windows 98se floppy and did a fdisc and format and still it keeps freezing up when I try to install windows xp professional...I even tried to put in windows 98se and it still froze on me ..

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Re: computer keeps freezing
by 19877542544404221679077984052348-freebe / November 8, 2004 5:16 AM PST

That's odd. Maybe hardware..or firmware related? Installed any new components lately?

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Re: computer keeps freezing
by jas4u / November 8, 2004 8:23 AM PST

Hi freebe sorry what do u mean by new components ?..this is a new build it was working ok and all of a sudden it started to freeze up on me

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Re: computer keeps freezing
by dcrewchief / November 8, 2004 10:26 AM PST

you dont need to run any boot disk since windows xp is bootable. as for formating windows install disk will do this for you when it creates the partitions. i have heard the moderaters say over and over to not format the drive before installing windows. take it for what you feel its worth. it has been repeated so many times that there has got to be some truth to it.:)

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''Install correctly''
by Cursorcowboy / November 8, 2004 10:49 PM PST

Be sure you have and install your system/motherboard drivers. You may also need drivers for peripherals which use drivers outside the Windows OS.

Use the instructions from the Elder Geek site, "Clean Install Procedure with Illustrative Screen Captures."

Next time, try fixing the problem before doing a reinstallation.

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Re: computer keeps freezing
by Steven Haninger / November 8, 2004 8:36 AM PST
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Re: computer keeps freezing
by jas4u / November 9, 2004 8:21 PM PST

I got it up and running and so far no probs ..thanx guys for the help..:-)

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