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Computer doesn't recognize mp3 players

by storkbyte / July 22, 2010 4:37 PM PDT

Hope someone can help. I purchased a Sony Walkman mp3 (NWZ-E345)My computer doesn't recognize when it's plugged into the USB port. Previously I used a Sandisk with no problems. Now, it doesn't recogize the sandisk model either. Yet, I can plug in my camera and download my pictures and my children can plug in their iphones and mp3 players and the computer recognizes the portable device. I can plug my mp3 players into my son's computer and it recognizes it as a portable device. How can I get my computer to recognize my 2 mp3 players? I'm running Windows XP.

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I have the exact same problem.
by corboy21 / July 24, 2010 3:35 PM PDT

Your just going to have to ask if you can transfer all of your music to your sons computer so you can upload it from there.

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Reset
by Maceman69 / July 26, 2010 11:10 PM PDT

Hi,
I had a similar problem with my Walkman. It used to work fine with my XP, but then something happened. It didn't even charge.

I pushed the reset button and after that everything worked just fine.
All my music, movies and pics were still there Happy

Maceman

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Computer not recognizing mp3 players
by storkbyte / July 27, 2010 12:56 AM PDT
In reply to: Reset

Well, I tried the reset. Plugged it in to the usb port, the computer dinged (I thought I may have struck pay dirt) and nothing. Still doesn't see there's a portable device there. It's all very frustrating.

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driver conflict
by ZeroTiger / August 13, 2010 2:40 AM PDT

sounds like the plug & pray driver is conflicting on your system. try downloading the driver for that device straight from Sony. Also make sure you plug directly into the USB port, not through a hub.

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