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CNET Web Site messed up

by Frederic Cote / March 4, 2013 12:55 AM PST

This is great to see how we can report bugs and talk with support of this web site, NOT !! We are in 2013 and my name is screwed up, how this can be ? Worst than that we cannot post pictures here. I cannot access part of my profile because my name is all in HTML characters. Problem of your transition when you bought !? On Version Tracker my name was fine. I hope you will fix this issue. Support UNICODE or at minimum accents.

It's frustrating and ridiculous to still see, in 2013, US webmasters doing always the same mistakes and be closed.

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Re: characters
by Kees_B Forum moderator / March 4, 2013 1:27 AM PST

Nice name you have. But it seems something went wrong when converting from Unicode to non-Unicode. If you alert this post (the yellow triangle) and tell what it should be, our forum manager, mr Lee Koo, can try to change it to what you want. That's personal service, isn't it?
I doubt, however, if diacritical marks (accents) are supported in our user names. They aren't in posts. Neither are Chinese characters. It's strictly ASCII up to 127, I'm afraid. But, as a European, I sympathise with your point of view.

Just to note, it aren't html-characters. The last letter in html stands for language, so it's a language, not a character set.

And also to note, it's not the website that is messed up. It's only the database that contains a few strange characters.

And, no, the forum software doesn't allow posting pictures. But that's a so unrelated issue that it's not relevant.


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Re: characters
by Frederic Cote / March 4, 2013 5:36 AM PST
In reply to: Re: characters

In the forum I discovered the characters are made for another Text Encoding but in my profile my full name is in HTML code. I will hope this will be fix. This is embarrassing.

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Re: name
by Kees_B Forum moderator / March 4, 2013 6:10 AM PST
In reply to: Re: characters

This is what it should be: ? Interesting. I love it. But it's rather un-American, of course.

I'm working in The Netherlands. Even here we have problems with it. A website where people could enter their name for a magazine subscription gave us the name in Unicode, but our system 'forgot' to translate it to Windows-1252. And I got a file from the subscription administration system of another publisher where all such characters (when I opened the file in Wordpad) were just a question mark and no more. I asked if it was OK in their system, but didn't get an answer yet.

Long ago, when disk space was at a premium (1975) we had a subscription system that only registered 4 initials (like CKLT Surname, no space for dots of course). That gave complaints of people insisting in seeing all 5 initials (C.K.L.T.M. Surname).


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I can fix this for you...
by Lee Koo (ADMIN) CNET staff/forum admin / March 6, 2013 3:39 AM PST
In reply to: Re: characters

Can you please click on my username here and click "E-mail Lee" on the right side and send me an email to go over what username you would like?

Looking forward to your email.

-Lee Koo
CNET Community

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by Kees_B Forum moderator / March 6, 2013 3:54 AM PST

I'm rather sure that the correct name is on that site I linked to. Maybe that's even him.

This member has a beautiful French name. It has 5 vowels (3 e's, 1 i and 1 o, and 4 of them are accented, The e's are é and the o is &ocirc (& eacute ; and & ocirc ; to use the html entities, alt-0-2-3-3 and alt-0-2-4-4 respectively on your Windows keyboard): Frédéric Côté
Of course, the html-entities are preferred, unless your database is in Unicode and correctly understands characters you type, but that depends on the tool used.

It would be very nice if you can change it.


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That was it...
by Lee Koo (ADMIN) CNET staff/forum admin / March 6, 2013 4:32 AM PST
In reply to: Lee,

I fixed it.

All good now Happy



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It's surely better now.
by Kees_B Forum moderator / March 6, 2013 4:40 AM PST
In reply to: That was it...

But it's not only Unicode-less, it's accent-less also. It's better than it was. But I doubt if the proud owner of 4 accents will be happy with having 0.

I'll show you how important vowels can be. If I write your name in Dutch (the closest approximation of how a Dutch speaker would write your name if he heard it pronounced) it becomes Lie Koe, maybe Li Koe or Li Ku or Li Kuh if he knew you're Chinese. You would be very unhappy, I think.

Kees (pronounced like the English word 'case')

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I total understand Kees...
by Lee Koo (ADMIN) CNET staff/forum admin / March 6, 2013 8:10 AM PST

and how important it is to you folks. It's just that our current registration system doesn't allow for it. I have brought this to the attention to our product manager for review, hopefully it is something they will take into consideration.

I got my finger crossed.

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