I just spent the better part of two hours getting rid of all the instances of "Claro-search" I know I received this little package while I was downloading something as an update shown on TechTracker. I'm quite certain I won't use the CNET download feature again - ever. I'll go to the website for the individual app and download from there. I'll also tell everyone who will listen to avoid the CNET download process. I'm usually very careful whenever I download anything from any website, and I thought I was doing the same with this download, but I missed one little trick, and got stuck with Claro. When I searched for removal methods, I was confronted with the fact Claro was considered malware! If that's the case, CNET shouldn't expect much support from me.
As an IT professional, have supported cnet since it started up, but latelty I avoid downloads and tell all my friends in the tech community to avoid cnet downloads like the palgue. It use to be a safe place to test out software to see if it fit your needs or find freeware that supported a function you needed.
BUT! the new cnet downloader goes out of its way to install crapware on computers unless you are very very carefull and read every line of text and do only custom installs you can get 2, 3 or even 4 pieces of bloat ware you do not want and that may even cripple software you are already using. Stop the bloat! if you want to suggest software we might be interested in fine. But dont sneak it in, or make it difficult to avoid, your as bad as some of the trojans on the internet.