Audio & Video Software forum

Question

Choppy Youtube viewing. Grr!

by Syrinx77 / September 12, 2012 8:46 AM PDT

Dell i6000, Win XP Pro, service pack 3, 2GB RAM, (yeah, it's kinda old)

Ok, Viewing videos was fine until the other day when I installed the latest Adobe Flash. Now I need to put it in lowest quality.
This just a matter of getting rid of the latest & reinstalling an older version? Thanks!

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Clarification Request
Is this your machine?
by R. Proffitt Forum moderator / September 14, 2012 8:48 AM PDT

All Answers

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Answer
Choppy Youtube viewing.
by Manpreet_C Dell staff / September 13, 2012 12:53 AM PDT

Hi Syrinx77,

Did you install a Beta version of Adobe Flash Player or did you install it from adobe.com?
If a beta version has been installed, uninstall this version and download the latest version from Adobe website.

If this step does not help, you can also try to update the video drivers. For on-board graphics, refer to this link.
For discrete graphics, refer to this link.
Follow the on-screen instructions to complete the installation. Reboot PC.

Here is an article on Adobe forums about Video Playback issues. The bug fix report can be helpful.

Hope this helps.
Please reply if you have any further questions.

Thanks and Regards,
Manpreet C

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Got it right from Adobe's site...
by Syrinx77 / September 13, 2012 6:23 AM PDT

I'll try your suggestions this evening & get back....

Thank you!

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Lost
by Syrinx77 / September 13, 2012 11:21 AM PDT

Went to both the given driver links & tried clicking on "Get Driver" on both. Wouldn't let me download.

What am I doing wrong?

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Try Internet Explorer
by Manpreet_C Dell staff / September 13, 2012 9:23 PM PDT
In reply to: Lost

Thank you for the response.
Try Internet Explorer to download and install drivers. If the link is not accessible on Internet Explorer, try to reset IE: click Tools>> Internet Options>> Advanced Tab>> Click Reset button>> Check the box 'Delete Personal Settings'. Close the Internet Explorer window and reopen it.

You can try this link for Drivers download.
Select the file R128346.EXE if the system was shipped with integrated graphics.
Select the file R106547.EXE if the system was shipped with discrete graphics.

Also, did you try the bug fix report?

Hope this helps.
Please revert for clarification.

Thanks and Regards,
Manpreet C

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No dice...
by Syrinx77 / September 14, 2012 8:43 AM PDT
In reply to: Try Internet Explorer

It *did* download with IE though. I tried both original links. Followed dialog instructions. Rebooted. Went to YouTube to check. Same story.

I just did the report bug thing & am waiting for a response.
Thanks for your patience.

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Does it happen in a particular browser?
by Manpreet_C Dell staff / September 17, 2012 5:16 AM PDT
In reply to: No dice...
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