Is the hole in the bezel surrounding the panel, or the panel itself?
The bezel could be replaced pretty easily, although you'd have to call the parts department for prices on that.
If it's an indentation in the actual LCD screen panel, I'd say you're absolutely lucky, which is why I had to clarify above. 99.9% of the time I hear of a hole, bend, puncture or chip in an LCD panel, it usually spreads and separates the rest of the panel almost immediately.
As far as changing the panel - It CAN be done - no problem there. Some say it's worth it, others put it towards a new TV. So it can be done - it's just not inexpensive to do so in the views of most people I've seen who post and comment on it.
You can call 800-SAMSUNG to have a technician look at it and advise on pricing so you can see if it will be worth it to you.
Hello, I bought a 40 inch LED 500 series Samsung TV about two weeks agao, last night I awoke to the sound of my set crashing to the ground. Turns out my cat somehow got behind the set and knocked it off the stand. Needless to say I was very angry, the cat lived...The end result though is a screw head sized chip in the screen which now shows as a white deletion on the top left hand corner of the screen. I wouldn't say it's bad enough to get a new TV but it is bad enough that I would pay a significant amount of money to repair it. Does anyone know if there is anything that can be done? Just to clarify, it's not a scratch but an actual indentation in the screen, thanks for any input.