Samsung forum

Question

Change Netflix account on Samsung SmartHub Netflix app?

by kmmccorm / February 4, 2012 8:59 AM PST

Does anyone know how to change the account/login info on the SmartHub Netflix app? I am currently logged in with a cancelled account and there is no visible way to logout or change the user info.

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All Answers

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Answer
Solved!
by kmmccorm / February 4, 2012 9:13 AM PST

It turns out Netflix has incredibly helpful 24/7 support.

This is really the answer to this question:

While logged into the old account and with the app showing the list of movies, hit the following sequence of buttons on the TV remote: up, up, down, down, left, right, left, right, up, up, up, up.

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Additional Info
by starnarcosis / July 18, 2012 8:30 AM PDT
In reply to: Solved!

This will DEACTIVATE the device. So it works, but you will have to reactivate your TV.

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Thought this was a joke at first, but it's legit
by brbeaird / July 18, 2012 2:03 PM PDT
In reply to: Solved!
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Smart Hub = 8 bit NES?
by msantos1116 / July 22, 2012 9:55 AM PDT
In reply to: Solved!

I find Smart Hub to be terribly annoying and so poorly organized that it's almost unusable. This should be a simple thing and I find it kind of funny that you have to enter what seems to be the code to have unlimited lives in Contra.

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It can't be
by Itsmazzone / January 15, 2014 3:21 PM PST
In reply to: Smart Hub = 8 bit NES?

I saw this answer on another forum and disregarded it because it was a contra/mk3 code figured someone was trollin -__-

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incredible
by ceri447 / July 29, 2013 8:22 AM PDT
In reply to: Solved!

I also confirm this code works. I had the same problem with a lapsed account, and putting in the above combination of key presses deactivates the app and the account, then when you go back into the app you can log into your account.
Unbelievable, that this is the way to change the account details... but it works.

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netflix
by lastofthegood / January 9, 2014 12:33 AM PST
In reply to: incredible
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This is 2014.
by R. Proffitt Forum moderator / January 9, 2014 2:57 AM PST
In reply to: netflix

Time for the dinosaurs to evolve.

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Thank you
by lois2591 / January 27, 2014 11:18 AM PST
In reply to: Solved!

Code works. Happy

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Answer
Wow it worked
by jkpillow7448 / October 22, 2013 11:16 PM PDT

well, that was NOT expected - This combination of clicks..is that in a book somewhere? How in the h*** would anyone know that? Is there a similar maneuver to manage other accounts in the Samsung Hub?

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