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Question

Change cell companies - told number can't port

by JHJMC / December 30, 2012 1:27 AM PST

Trying to switch from AT&T cell phone account (many reasons including coverage problems) to Verizon. Told when trying to set up account that our phone numbers cannot be ported to Verizon - FCC restriction. Checked with AT&T and they have no blocks on the numbers. Is there a way around this? One number has been a business number for many years and we need to keep it. Thanks for help.

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All Answers

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Answer
Might be an issue.....
by birdmantd Forum moderator / December 30, 2012 4:57 AM PST

.....if Verizon doesn't have a license to provide service where you are trying to port the phone # to. Where do you live?? Is the phone # from the same market that you want to port to ? For instance, you cannot "port" a phone # from Florida to New York.

Without knowing that it is hard to offer advice. Keep in mind that you can only port phone #'s in the same local market.

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Info
by JHJMC / December 30, 2012 7:28 AM PST
In reply to: Might be an issue.....

The phone number, area code and exchange is from the area we live in and want service for. We are told that Verizon while providing service here, does not provide service here??? So while many are using Verizon locally, somehow the local numbers are a problem. Called Verizon and AT&T without successful port from Verizon. any suggestions about breaking through this or another way around it? thanks

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You might check with the FCC
by birdmantd Forum moderator / December 30, 2012 8:21 AM PST
In reply to: Info

Try going to their internet site and searching for "LNP" (Local Number Portability for answers to your problem. Wish I could answer your question with any certainty, but the suggestion is a starting point. Normally you don't have to contact the company you are porting out of (At&t in your example). Hope this helps.

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FCC
by JHJMC / December 30, 2012 8:56 AM PST

The website has no help and they have said it is some kind of FCC ruling. So we may have to take our number to a landline, get a bare bones account and permanently forward it to a new cell number. Lot of changes to go through but can't think of any other solutions at this point. Thanks for your feedback.

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Try porting to google voice first
by Pepe7 / December 31, 2012 1:54 AM PST
In reply to: FCC

Once you have ported to GV, going to Verizon should be no problem.

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Google Voice
by JHJMC / December 31, 2012 9:27 AM PST

Spoke to Verizon today and they checked our two numbers and said they cannot be ported. Local number portability at the corporate office said they cannot use our current numbers. Why do you think going to GV will change this? Hope it is so but can you tell me the possible reasoning. Thanks

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There's no reason why...
by Pepe7 / January 3, 2013 11:13 AM PST
In reply to: Google Voice

...porting from ATT to GV, since GV isn't location based per se. It's basically a group of VoIP numbers, which are mobile. Once you get it to GV, the sky's the limit since you can use the GV number nearly anywhere. Porting back out to Verizon, etc. shouldn't be an issue. Read more here:

http://support.google.com/voice/bin/answer.py?hl=en&answer=1316844

http://support.google.com/voice/bin/answer.py?hl=en&answer=1065667&topic=1708124&ctx=topic

You should also peruse user forums @ dslreports.com for more details on this. See if any of the telco gurus can assist there as well. Howardforums is useful too.

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