Computer Help forum

General discussion

CD ROM door will not open

by stephenszpak / July 10, 2010 5:36 PM PDT


My CD ROM drive door will not open.
I push the button on the drive but nothing happens.
The LED flashes when the computer
is booted up.

System Information says there is no Media Loaded and the Status
is OK. It also has a driver in the Driver area. (Sorry I couldn't
find the 'Upload your pretty image' page to show the info.)

Philips DVD+-RW DVD8631

Windows XP Home SP3

- Stephen

Post a reply
Discussion is locked
You are posting a reply to: CD ROM door will not open
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: CD ROM door will not open
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Two other ways...
by Papa Echo / July 10, 2010 6:03 PM PDT

1. Right click the drive, hen choose "Eject"
2. Use pin to push at the small hole at the dtive door to manully eject.

Collapse -
by stephenszpak / July 10, 2010 6:20 PM PDT
In reply to: Two other ways...

Thanks. I did suggestion 1 a couple weeks ago I think. I just
did it again at My Computer. It did not work.

I did not know there was even such a think as a small hole there.
I stuck a thin straightened out paper clip in there about 7/8 inch
25 times. It did just open, very slowly.

Any suggestions at this point?

I'm not sure it it's normal or not?

Should I always keep a blank CD in there?

- Stephen

Collapse -
Those are standard procedures...
by Papa Echo / July 10, 2010 6:55 PM PDT
In reply to: interesting

...yuo can help along by tapping and pushing at the drive door...and it may help when doing it on full battery or mains power.

Collapse -
by stephenszpak / July 10, 2010 7:01 PM PDT

Thanks for your quick and useful ideas.

Take care,

- Stephen

Collapse -
CD in drive
by pgc3 / July 10, 2010 10:51 PM PDT
In reply to: interesting

Never leave disk in drive, blank or otherwise.

Collapse -
other options for worn out DVD ROM
by Brechan / July 11, 2010 2:50 AM PDT
In reply to: interesting
Collapse -
Belt's time is over!

This usuallt happens when the belt inside the frive wears out. You may have to replace the belt.
Others have suggested to eject the drive till then.

Collapse -
by stephenszpak / July 11, 2010 7:45 AM PDT
In reply to: Belt's time is over!
Collapse -
by Papa Echo / July 11, 2010 8:22 AM PDT
In reply to: ok

... you are going to purchase a replacement, consider going for a DVD ROM, DL, which also reads CDs... If internal, make sure of the interface, PATA/IDE, or SATA. Since your computer is 5 years old, it is likely PATA/IDE.

Collapse -
by stephenszpak / July 11, 2010 9:08 AM PDT
In reply to: No.....if....
Collapse -
Can't duplicate a lot....
by Papa Echo / July 11, 2010 9:57 PM PDT
In reply to: ok

ATAPI....IDE...are forms of the previous ATA "Advanced Technology Attachment". [Attachment = Interface]. From 2003, a new way was found, which they called "Serial ATA or Serial Advanced Technology Attachment" or the now familiar SATA. To distinguish this from the old way, they now called that Parallel ATA...PATA.

So your question, are they the same ? Answer: Not quite, but similar. but SATA is different.

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions

CNET Holiday Gift Guide

Looking for great gifts under $100?

Trendy tech gifts don't require a hefty price tag. Choose from these CNET-recommended useful and high-quality gadgets.