Windows Legacy OS

General discussion

Cant log into desktop, keeps logging out during load in.

by skyisfallin / April 13, 2009 11:27 PM PDT

I run a Dell Dimension 5150, Window XP media edition. I had a problem yesturday of when logging in my desktop wouldn't show, i found out the problem was the explorer.exe wasnt loading, simple enough 'ctrl alt delete' 'new task' 'explorer' bingo see my desktop.

Now however after running a virus scan it found a Trojan which both McAffe and SpybotS+D said it could not remove and suggested a reboot and scan again to try remove it, i rebooted the system but while trying to log back into my user account it keep logging me out to the User Selection screen. My account is a only account on the comp aswell so im not able to log into others also cant not access 'Safe Mode'

Im currently running a Utliity check under the section of 'Cannot Boot the OS' and so far its all passing the tests...

Im guessing i will need to do a total system restore just wondered if anyone would be able to offer help to prevent that or a way in which i will be able to access the files currently on the system before i have to restore everything?

Thx Sky

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The exact SAME issue I cured last wekk for a buddy.
by R. Proffitt Forum moderator / April 13, 2009 11:59 PM PDT
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will check it out
by skyisfallin / April 14, 2009 12:21 AM PDT

Thx for the info, will check it out and see if i can do anything about it

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still an issue
by skyisfallin / April 14, 2009 7:37 AM PDT

Ok so ive tried logging into the accounts (both Admin & Mine) on safe & debugging mode and still get the same problem here aswell... ive even tried F11 at the start to load the 'Symantec Restore' and thats not working either.
I now have the added problem ok not being able to find the backup disk, as ive had the PC for 3 years teh box and contents have been moved around that a misplacement has accured..
Anyone know of any other way which i could poss get into the system or a way to manually restore to factory without the backup disk?
I have a laptop (which im using now) so a site with the manual restore information would be great as i could do it with my laptop next to me.

Any help would be amazing

Sky

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