Cameras forum


Canon PowerShot ELPH 100 HS Problem

by crad82-25115239257560928079428328695801 / February 21, 2013 10:27 AM PST

I have a Canon PowerShot ELPH 100 HS. When taking a picture, the capture preview that pops up on the camera display for a few seconds is a bunch of static looking colorful squiggly lines. Then not even the static stuff nor the picture saves at all. I've tried a different memory card and still nothing.

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All Answers

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by snapshot2 Forum moderator / February 21, 2013 11:26 PM PST

Step One -
Charge the Battery

Step Two -
It is possible you have inadvertently set something that is causing a problem
You need to reset the camera to Factory Default:
Look in User Manual on Page 51 (Return the Camera to Default Setting).

Then let us know the result.


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by crad82-25115239257560928079428328695801 / February 22, 2013 6:18 AM PST
In reply to: Problem

Thanks for responding. However, I am still having the issue.
Also, after snapping a pic, when the lines appear accross the screen, the camera also locks up.
Before capturing a picture, everything on the camera works fine---viewing pics from another memory card, navigating through the menu, etc.

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by snapshot2 Forum moderator / February 22, 2013 10:29 AM PST
In reply to: Reply

Sounds like it is something that you won't be able to fix.
I suggest you call Canon Service and see what it will cost to repair.


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by PistonCupChampion / February 22, 2013 10:36 AM PST
In reply to: Reply

From what you are describing, it sounds similar to what others have experienced when the sensor has gone defective. If it is out of warranty, it may be too expensive a repair when the price of a new camera of the same quality is considered. If you are in the U.S.A., Canon does have what is called their Canon Loyalty Program, where an old and/or broken Canon camera can be traded in for an in-stock factory refurbished camera at 20% less than their normal refurbished camera cost. The phone number for the CLP is (866) 443-8002.

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by crad82-25115239257560928079428328695801 / February 22, 2013 9:28 PM PST
In reply to: Sensor

Thanks again to both of you. I appreciate you taking the time to respond. I had contacted Canon, and they told me to send it in for them to look at it and also mentioned the loyalty program. I think I will just throw it in the trash instead of giving them more $. I got this camera for my mother a little over a year ago, and this started happening a month after she got it. Unfortunately, she didn't do anything about it (just started using her old camera) until I took it upon myself to look into it for her. And now, of course, it is too late. Ugh! Just venting! Sad

Thanks again for the suggestions.

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by PistonCupChampion / February 22, 2013 11:54 PM PST
In reply to: Thanks

Instead of throwing it out, you may be able to sell it on eBay. People will buy broken cameras to salvage the working parts.You might get $10-20 out of it.

As for another brand, Panasonic's have been rated the most reliable in past surveys.

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Canon PowerShot ELPH 100 HS Problem
by georgallen / February 26, 2013 7:05 PM PST

great suggestion mention by this answers! thanks for share this ..

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