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Canon MF4570 paper jam

by up-upandaway / January 4, 2013 11:18 AM PST

the paper picks up fine but it stops right past where it would meet the toner cartridge image drum with the error "paper jam"

It is brand new paper - no foreign object\paper stopping the paper. Any help is greatly appreciated.

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All Answers

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(NT) It's new. Return it for one that works.
by R. Proffitt Forum moderator / January 4, 2013 12:33 PM PST
In reply to: Canon MF4570 paper jam
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by up-upandaway / January 5, 2013 1:15 PM PST
In reply to: Canon MF4570 paper jam

Sorry, let me clarify. the printer is a little over 1 year old. i tried a new toner cartridge (some people post that fixes the problem) and have new paper - same problem.

Thanks though..

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At even past the 1 year warranty
by R. Proffitt Forum moderator / January 6, 2013 12:47 AM PST
In reply to: Clarification

You still call it in and ask for a repair since these are expected to make it that far. Sure you can look into repair but folk that ask rarely go out to find and replace rollers or parts. They often demand the the diagnosis be correct. These units are rarely repaired but are replaced. Folk that are new to this seem to get upset by disposable products.

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Do READ. Indeed a small paper was there.
by sanjeevbathinda / October 4, 2014 6:01 PM PDT
In reply to: Canon MF4570 paper jam

I found that my printer stopped since a paper jam occurred. Well, I opened the door, removed the cartridge and found an A4 paper stuck. I gently pulled it and the paper was out.

But still printer won't start saying that a paper was stuck inside it. I tried every mean to find (in back outside door, inside, outside). Searched internet, shook the printer sideways, upside down, but nothing.

But lo, behold, in the top outside bin (where paper just comes out), I pulled the rollers (they don't fully come out, but just drop a bit), and found ANOTHER a4 paper (i.e. two papers had been jammed inside and I pulled out just one).

Also, I'd like to add, at another time, I fed a small a paper (about 3 by 5 inches) which was just lost inside printer, and showed a jam, that paper too had been stuck here only, in the path just before where the paper comes out of small rolllers.

So, that's it my friends, hope it helps.

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