Peripherals forum

Question

Canon imageCLASS D550 Laser Multifunction Copier-set up

by jsf0102 / April 27, 2013 12:04 AM PDT

Just received this printer, I installed the software first (as mentioned in the instructions) then connected the USB cable. I can no locate the printer on my computer, I am using window vista. I can copy but can not scan or print. How do I set the printer up?
FYI, I see the printer's icon on the desktop

Thank you

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All Answers

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Answer
Sounds defective.
by R. Proffitt Forum moderator / April 27, 2013 1:02 AM PDT

If this failed to work why keep this?
Bob

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Answer
PC requirements
by jsf0102 / April 30, 2013 9:59 AM PDT

Finally found out that my PC did not meat the requirement for this printer/copier/scanner.
Thought to let you know
Thank you for the reply

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