Computer Help forum


Cannot update java

by Gabichen / March 3, 2013 12:13 PM PST

Hi, can somebody help. I cannot update java. I get the error message that the file jre.1.7.0_07-c.msi can not be found. I deleted all previous Java programmes (probably wrong move). But cannot or do not find the right programme.
I got a window xp 32bite machine.

Thanks for helping

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All Answers

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Please Try It This Way....
by Grif Thomas Forum moderator / March 4, 2013 5:26 AM PST
In reply to: Cannot update java

First, attempt to uninstall all Java from the Control Panel-Add/Remove Programs.. Once that's done, download, unzip, then install and use the Java Ra program to uninstall everything that's left..

If you still have remnants, then use the freeware version of Revo Uninstaller from the link below.. Install and run Revo, then select ONLY the Java items listed and let the program remove them.

Click on the link to Oracle's Java below, select the box to "Accept License Agreement", then click on the download link to the OFFLINE version for "Windows x86 Offline". At the current moment, the most current version of the installer will have a file name "jre-7u17-windows-i586.exe" . When the file is downloaded to your desktop, then exit all your browsers and double click on the file to install it.

Hope this helps.


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by Gabichen / March 4, 2013 2:45 PM PST

Thanks a lot, Grif. I actually found a post of you on an earlier discussion. Did all the steps. And, hey, it finally worked.

Thanks a lot.

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(NT) Good Job !
by Grif Thomas Forum moderator / March 4, 2013 11:40 PM PST
In reply to: worked
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1 leftover gone, 1 stays
by R-U-Bn / May 13, 2013 8:33 PM PDT

Hello Griff,

The revo uninstaller found one java installation left and removed it, but now it seems java 7 (64b) cannot be installed because there is another leftover, Java 7 update 6 (64b - C:\Program Files\Java\jdk1.7.0_06\), which makes it still impossible to install. Any other ideas? Thanks.

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Last leftover removed with Ms FixIt
by R-U-Bn / May 13, 2013 8:45 PM PDT
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(NT) Good Job & Thanks For Posting Back !
by Grif Thomas Forum moderator / May 14, 2013 1:09 PM PDT
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Java Resolution
by Fretinapaul / May 15, 2013 8:10 PM PDT

Yes, I aggree with Grif. Uninstallation sometimes may leave some related services which may also result in failure of latest version. Control panel --> Add/Remove Programs, Registry and services are to be completely removed and a reboot will also help.

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