Or two. It was the old "not an administrator" issue and the second time it was the antivirus causing trouble.
Bob has skype 4.2 working and thanks for the post as I'll install 5.x RSN!
Hello: skype 5 does not succeed in running on this win7 home premium fairly new (1 1/2 yr. old) laptop.
-error message : windows 7 msg opens saying the program could not open, error c0000005 (I may be missing a 0 or two).
-I used Revo Uninstaller. Then went into regedit & manually removed any remaining entries using the search term "skype", that Revo missed.
-ran Glary Utilities to remove any temp files & further check the registry.
-tried re-installing skype, both version 5 & v4.2. V. 5 gives the error msg c000005 as above, v4.2 says a later version is installed.
-I have done this several times.
-Contacted Skype tech support (email only, they have no live help except for paying skype users). The issue when I did so was that I initially could not even remove skype, prior to trying a clean install. Their single reply indicated that my message was not understood, since their reply said to remove a folder (shared.xml) that had not even been installed,and assumed skype had been installed and had run. It has never run successfully on this laptop. So I am not confident in Skype's own tech support.
Has anyone encountered & overcome this problem? I do not want to reinstall the whole OS just to succeed w/Skype. Thank you.