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Cannot open Firefox

by cattyny / November 18, 2008 12:51 PM PST

Hi, I'm a long time user of Mozilla Firefox, but lately I've been having problems opening the browser. I've noticed that the two times that it opened, it took about an hour or more. I've run antivirus, malware and spyware programs which indicate no problems. I've also uninstalled and reinstalled the latest version of Firefox. What should I do now??? Thanks!

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First, try safe mode...
by John.Wilkinson / November 19, 2008 1:48 AM PST
In reply to: Cannot open Firefox

Not Windows Safe Mode, but Firefox's. With Firefox closed, press Windows + R and type in firefox.exe -safe-mode (with the space). If it launches normally the issue is with an installed extension, which can be identified through the process of elimination by disabling them one at a time and restarting Firefox. Otherwise it may be a corrupted Firefox profile, an issue addressed in the sticky thread at the top of this forum.

John

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Thx, John!!!!
by cattyny / November 19, 2008 10:32 AM PST

It totally worked. Thank u soooooooooo much!!!

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Thanks
by jmaq123 / June 12, 2010 1:40 AM PDT
In reply to: Thx, John!!!!

Thank you John, Genius, It worked!:-)

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Thank you
by jmaq123 / June 12, 2010 1:38 AM PDT

Thank you so much Mr J. Wilkinson, You made it SO simple so easy, It worked Happy

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