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cannot make restore disc work

by frednbevr / October 31, 2003 7:24 AM PST

10-31-03 4:15pm mst
I have a Compact 5900z desktop with amd and win98 and 128 ram and a dvd-cd drive. I am suppose to be able to run a quick restore and return my computer to the original condition. It seems that when I put the cd in the drive that it will not respond. When i go to the area to preform the full restore I get to a window that gives me the option to continue or cancel and I click continue but it just sits there and does not go to the next window. I have gone to my device manager and clicked settings and checked the auto insert notification bullet but the cd does not seem to be starting. When I insert the cd I can hear the drive spinning up for about 30 seconds but nothing comes on screen. I am not too pc knowledgeable but I would like to be able to return my computer to original state if I can.
Thank you much FRED

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Re:cannot make restore disc work
by David Chan / October 31, 2003 7:47 AM PST

You may have to reboot your PC with the Recovery Disk in the CD-ROM drive to start the recovery process.

Give that a try and follow the onscreen instructions.

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Re:Re:cannot make restore disc work
by frednbevr / October 31, 2003 7:50 AM PST

I may try that but I first want to make it clear that my computer works ok I just want to clear off every thing that is on it. FRED

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Re:Re:Re:cannot make restore disc work
by Mark G / October 31, 2003 10:08 PM PST

thats what you wanted is to run most recovery disks are bootable

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Re:cannot make restore disc work
by Willy / October 31, 2003 10:47 PM PST

Verify under the device mgr. the CD drive is present. Then if no errors appears when you insert the recovery CD, then suppose the CD drive is OK. Now, make sure to blow out and clean the drive. Then clean the recovery CD itself for no smearly fingerprints, etc.. If the results are the same, either CD drive is failing for the system data to run it has corrupted. See, if you system allows a boot-up from CD from within the bios setting. Provided your recovery CD is bootable, it should allow that process and then start a recovery that way. If it still fails, you may have a bad CD drive it does happen and a replacement is required. However, you should try reloading the mtrbd. drivers look for buss mastering and pci bridging or similar provided you have that option. Compaq may provide further hints on the recovery process, they usually offer a help guide from the support website for your model, check it out.

good luck -----Willy

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Re:cannot make restore disc work
by frednbevr / November 1, 2003 5:25 AM PST

11-01-03 2:20pm mst
Thank you ALL for your suggestions. The response as usual was excellent. I have checked my cd drive and it works for all other cds(however they do not run automatically even tho I have told them to in device manager settings)and I performed test from my compcat technician and it indicated that it was working. I have tried contacting compac but too long a wait on the phone.
Again thanks for the hints and instructions.

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Re:Re:cannot make restore disc work
by ccualumni / November 1, 2003 5:33 AM PST

Why do you want to restore your computer if it runs fine? I would make sure that is the best thing for your computer before you do it.

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Re:Re:cannot make restore disc work
by David Chan / November 1, 2003 9:42 AM PST

But you have still not try booting with your Restore CD.

I have restored several Compaq DeskPro EN computers with Compaq's Recovery CD and that is how I did it.

There are two CDs. The first one will prepare your PC/format the HD and the second one will install the OS.

Once the recovery process starts all you need to do is to follow the on screen instructions carefully.

It's an automatic and very simple process.

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Fred, Here's Something Else To Help With 'Autorun'
by Grif Thomas Forum moderator / November 1, 2003 9:33 AM PST
First, please make a backup of the Registry like this:

Click on Start-Run. When the box opens type in "Regedit" (without the quotes). Click Ok. When the Registry Editor window opens, Click on Registry in the upper left corner of the window, choose "Export Registry File". When the next window opens, be sure of the location where you are saving it to and give the file a name like Backup. Click "Save". You now have a backup registry that can be double clicked and will replace the new one you?re going to make, IF you make any deletions you don't like.

Next, while still in "regedit", looking on the left side of the window, click on the + sign next to each of the folders in the following path: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer. When you get to the "Explorer" folder click once on it to display the key values on the right. On the right side look for the "NoDriveTypeAutoRun" key. Modify the value to 95 00 00 00
Note: If this key NoDriveTypeAutoRun is missing, then add it to the "Explorer" key along with that value. Exiting the Registry Editor saves your entry.

If you also have a key called "CDRAutoRun" change its value also to 95 00 00 00

Reboot the computer and see if autorun is back working for you....if it is, fine....if it's not go back through REGEDIT and right click the key ?CDRAutoRUN" and delete it completely and then reboot.

Hope this helps.

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