Windows Legacy OS forum

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Cannot download windows updates!

by grande351 / June 20, 2010 1:43 AM PDT

I have my computer set to notify me about updates, but recently, nothing happens when I try to download the updates. When I click on the update icon, it just disappears then reappears again later. I'm trying to install Service Pack 3. On the Microsoft site it says to click "start" then "all programs" then "windows update", but there is no windows update there! When I tried to go to the windows site to download it I get an error. What the heck is going on?

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What error message?
by R. Proffitt Forum moderator / June 20, 2010 2:10 AM PDT
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A little more information
by grande351 / June 20, 2010 3:58 AM PDT
In reply to: What error message?

Thanks Bob.

Your link doesn't work for me. I just get "internet Explorer cannot display that webpage".

I'm not sure what the .net update failure is.

This is might not be related, but I've also been having an really strange issue where my computer will slow down and when I open task manager, I'll find svchost.exe running using 50 - 60% CPU. When I close that svchost.exe, it changes the theme on my desktop and my sounds quit working

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That link and your reply
by R. Proffitt Forum moderator / June 20, 2010 4:02 AM PDT
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Tried scanning for malware.
by grande351 / June 21, 2010 9:00 PM PDT

I tried scanning. Malwarebytes didn't find anything at all, but HitManPro found one thing and I deleted it. It didn't cure my problem, though.

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Let's try simple.
by R. Proffitt Forum moderator / June 21, 2010 9:04 PM PDT

1. In IE, use it's RESET TO DEFAULTS button.

2. Re-test. If fine, stop.

3. 99.99% of us do not use a proxy. Be sure IE is not set to use a proxy.

Bob

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Install Service Pack 3 Like This..
by Grif Thomas Forum moderator / June 22, 2010 4:19 AM PDT

Try the steps in the link below to get Service Pack 3 installed correctly.. (Hint: It's all about preparing the computer correctly... And....You'll be using the full downloadable SP3 installation package to get it done.)

Update: Preparing Your Windows XP Computer For SP3

Once you've got SP3 fully installed, restart the computer, then open Internet Explorer and visit the Windows Update site to install the latest Critical Updates.. There will be quite a few still needed. About 80 or so I think.

Hope this helps.

Grif

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