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experiencing the same problem....
I'm experiencing the same problem today as well. I've always been able to download from CNET.com, but somehow today, no matter what I try to download nothing is happening. Same as you, I click on the "downlad" and it would flash and reload and returns to the same screen. Wonder if it's a CNET issue. On windows 7 home premium, IE latest version.
CNET downloading seems fixed
Addition to previous post
BTW if by "latest version" you are referring to IE 9 I think there is a separate forum that addresses that issue.
Did you do something to your computer?
I just tried to download and still experiencing the same problems, did you do anything differently to be able to download again? I've never had a problem before and I've downloaded from CNET.com on many occasions.
Sorry, got lazy, that's why I responded with IE latest version. I'm thinking that's not where the problem lies.
Thanks and glad the downloads are working for you now.
I am having the exact same problem
I am having the exact same problem trying to download at http://download.cnet.com/Freemake-Video-Converter/3000-2194_4-75218346.html . I have gone to the software parent site to attempt a download from it, but it only leads me back to downloadcnet.com, so there appears to be no alternate download site. This is the first time I have run into a download problem like this. I use Windows 7 Ultimate and Explorer 8, though I have tried Firefox 3.6 also, with the same result. I contacted CNET tech help and received an email suggesting I try some help measures given on http://www.download.com/help . So far, none have worked. Hence, my being here at the CNET Forum, another of their suggestions.
If you would...
Let us know.
Still the same issue but found a temp solution
I noticed I was only experiencing the download issue in IE. I tried downloading it through Google Chrome and it was successful. I copied the download page address and pasted it onto IE and it redirected me to the "download now" page, so I'm assuming it's a redirect issue through IE. I know the previous user also tried with IE8 and wasn't successful. I have downloaded through IE through CNET previously and never had a problem until this week.
Any other suggestions would be greatly appreciated.
Thank you, MMAACha for successful download
Is it proper to shout "THANK YOU" for your suggestion, MMAACha, to use Google Chrome? I downloaded the browser after seeing your suggestion. After copy/pasting the download.cnet.com address to it, the software that would not download on IE 8 and Firefox 3.6 was successful on Google Chrome.
Glad to hear it worked
No thanks necessary, just glad you were able to download. After trying Google Chrome, it's really a much faster browser than IE.
Beware those Youtube downloaders.
As Youtube's use agreement tells us we can't download I find Youtube may change and break such downloaders.
Since downloaders are a violation of the agreement at youtube, support is hard to find.
Google Chrome worked for me, too
Still the exact same problem
Thanks for your suggestion, which I tried on Firefox. Unfortunately, it was still unsuccessful in downloading the desired software.
I'm wondering whether the download problems I and a few others are reporting is a common one at downloadcnet.com? Or is it only seen on certain links like the one I am having problem with? Perhaps it could be widespread, but not being reported.
I'm wondering the same...
A couple quick thoughts:
1.) Could you right-click the the Download Now link, copy the link location (URL), and paste it here? Also, share the exact URL of the page you found the Download Now link on.
2.) Do you happen to use TechTracker (either Plus or Free version)?
3.) Do you have any ad blockers, script blockers, etc installed?
I'd really like to get to the bottom of this as it's become a personal interest of mine, largely because there are so many complaints yet it works so consistently for me.
In response to your request, I have been using Firefox 3.6 and IE 8, the URL I have been using, and where the download link is located is http://download.cnet.com/Freemake-Video-Converter/3000-2194_4-75218346.html . The download link is located at the top of the opening page. I do not use TechTracker. I may have an ad blocker (is there a place I should look to find out for sure?), but no others. As you may guess, I do not consider myself a computer whiz. I just use it to get what I want done and try not to get too involved with it, though it does not always work when technical issues come along. However, if I can supply further information that will help, I'd be interested in knowing what the problem is as well.
Links and blockers...
There is no common place to look for ad and script blockers. For Firefox, AdBlock Plus (ABP) and NoScript are the most common, while such for Internet Explorer are rarer to come by. Generally, though, if you do not remember explicitly downloading and installing one, you probably do not have one.
The biggest help as this point would be to right-click the Download Now link and copy the link location (URL). Note that that's not necessarily the same URL that you'll end up as if you click the link, so it is important to differentiate the two. I am hoping to find a common link, no pun intended, between the links you and others experiencing this issue are receiving.
Let us know.
"Download Now" links...
I hope the following link is what you requested, Mr. Wilkinson. I tried 2 different options available by right-clicking the "Download Now" button.
This URL was obtained by clicking on "Save link as?."
This following URL, which is similar, but not exactly the same as above, was obtained by clicking on "Send link?."
I have tried both of the above by pasting to the address bar of Firefox. When I press "Enter," the address changes back to the original http://download.cnet.com/Freemake-Video-Converter/3000-2194_4-75218346.html .
Incidentally, when I press the "Download Now" button, the only change I see on the page is that the advertisement at the top of the page and the right column refresh, but not the body of the text. This also happens when I paste the above URL's and press "Enter.' Of course, no download occurs.
Hope this information is useful to you. And, thanks to you and everyone else for joining the 'battle.'
That's exactly what I was looking for...
I do not have an answer/solution yet, but thanks for providing that information; I am hoping it leads to the cause and resolution of this ongoing issue.
This is the URL that the Download Now link redirects to that does work:
BTW I want to remind you that when the download link didn't work for me neither did the "Sort By" button in the software listing page. When those button selections started to work again so did the downloads.....
Links and redirects...
For you, one other question: is your CNET account associated with a Facebook account?
Let us know.
Links and redirects answer to question
In answer to your question my account is not associated with a Facebook account. As a matter of fact I don't even have a Facebook account. Just to clarify my particular situation downloads and sorting work normally for me at this time. I really don't know what action on CNET's end fixed my problem. I think I saw the dw.com reference when the download wasn't working. (Hope I don't jinx myself)
It seems random...
It appears to be an issue that affects users randomly, so, while I hope for your sake you do not encounter it again, I hope you get the opportunity to copy the "dw.com.com" link if you do happen to be affected again.
I am having the exact same problem
re: does work
Confirmed, I had almost given up when I noticed I wasn't getting rid of the l in html...I now have my download going. Still ridiculous that this happens. You click on a link that's says download you expect a download no?
Does it work if you only remove the "l"?
Changing the html to htm works
Yes, just changing the html to htm works fine.
The bottom 2 links of the above post should have been under "then tried it on Google Chrome and was able to download, I copy and pasted this link onto IE and it redirected to the "Download Now" (the same links as above) page" I don't know why when it posted, it put these 2 links on the bottom of the page when I had it under "then tried it on Google...." Just a recap, these 2 links when I copy and pasted to IE, it redirected me to the "Download Now" page.
Thanks and sorry for any confusion.