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Cannot connect to the internet through wifi

by whitestar7 / December 13, 2012 4:40 AM PST

hello all

i know this is a question that has probably been asked before but after reading more in depth into the help it seems i still cannot figure out the problem.

I have a Compaq CQ60 running vista service pack 2 and i can connect to a wifi network but cannot connect to the internet through it. the internet is working as ive checked it on other devices just wont work on my laptop.

when i diagnose the problem i get the following message "Cannot Comunicate with Primary DNS Server (fe80::810a:810a and a bunch of other numbers and letters"

Please help me to solve this issue

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All Answers

Best Answer chosen by whitestar7

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Switched it off but still not working
by whitestar7 / December 13, 2012 4:03 PM PST
In reply to: Why is ipv6 on?

I have switched off the ipv6 and restarted and it stil not connecting I am not getting that DNS SERVER MESSAGE I am now getting a message that there might be something wrong with one of the network adapters?

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Tell more.
by R. Proffitt Forum moderator / December 14, 2012 12:20 AM PST

I asked why that was on in hopes you would reveal how it got that way.

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No idea
by whitestar7 / December 14, 2012 4:26 AM PST
In reply to: Tell more.

I'm not sure i think I changed when setting up another router that wouldn't work.

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(NT) Go back with System Restore to when it worked.
by R. Proffitt Forum moderator / December 14, 2012 5:04 AM PST
In reply to: No idea
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No hook up
by pgc3 / December 13, 2012 4:55 AM PST

Out of curiosity, can you access the net hardwired?

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Can connect when plugged In
by whitestar7 / December 13, 2012 1:49 PM PST
In reply to: No hook up

I can connect if the modem is plugged in. Just not through the wifi.

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