Cameras forum

Resolved Question

Cannon Power Shot A620 Problem

by Rennyj / December 22, 2012 11:12 AM PST

There is no picture in the LCD and when I take a pic it goes thru the motions but the picture is black. I do get all of the menus and displays in the LCD. Recharged the batteries and re formated the card. Any Idea what could be wrong? I think the shutter may be stuck closed but don't know for sure.

Rennyj has chosen the best answer to their question. View answer
Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Cannon Power Shot A620 Problem
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Cannon Power Shot A620 Problem
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Best Answer chosen by Rennyj

Collapse -
No Picture
by snapshot2 Forum moderator / December 22, 2012 11:24 PM PST

There are two possibilities and both are bad news.

Either the sensor itself has gone bad or the pathway from the sensor to the LCD has gone bad.
If the sensor has failed you should be able to see some old picture files (on the memory card) you have taken in the past.

It is time to call Canon Service and find out what it will cost to repair the camera.


Collapse -
by Rennyj / December 23, 2012 1:46 AM PST
In reply to: No Picture

I could see older pictures before I re formated the chip so it must be the sensor, will call Cannon on Monday ..

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


CNET bought a house!

Take a look inside the house where we will be testing connected locks, thermostats and other smart home products so we can tell a complete story.