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Can't view web pages

by Mack / March 28, 2004 7:44 AM PST

IE 6 Win xp home
upgraded from win 98 se and can connect to internet on 2 different isp's (dialers no software) but get web page error (can't find web page)
Can connect by Netzero with no problem
Configured dialers according to ISP instructions and all IE6 options seem correct

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Re:Can't view web pages
by Grif Thomas Forum moderator / March 28, 2004 9:57 AM PST
In reply to: Can't view web pages

Mack,

Just a couple of thoughts...

1. Do you have firewalls installed? Windows XP has the "Internet Connection Firewall" (ICF) which could be enabled? If you've got two of them enabled, that's even worse.

Check for the ICF firewall by opening the Control Panel, double click on the "Network Connections" icon, RIGHT click on the specific dial-up connection you're using, choose "Properties". When that loads, click on the "Advanced" tab and check to see whether the "Internet Connection Firewall" box is CHECKED or UNCHECKED.

2. Do you have a version of Java installed? Windows XP doesn't include Java and upgrading to it may have caused the Win98 version to be removed. Try installing Sun's newest version of Java from the link below:

http://java.sun.com/j2se/1.4.2/download.html

Click on the link above, scroll to the "Download J2SE v 1.4.2_04 " section and under "JRE", click on the "Download" button to the right of "32-bit/64-bit for Windows/Linux/Solaris SPARC 32-bit for Solaris x86". At the next page, "Accept" the license, then click on the "Continue" button to advance to the next page. In the "Windows Platform" section, choose your option for download. (I prefer using the "Offline Installation" to download the full package to your desktop. It's a larger file but will allow you to reinstall at your leasure. It's up to you.) Once it's on the desktop, scan it with your antivirus (just to be sure), then shut down all background programs, including your antivirus, then double click the file to install it.

Hope this helps.

Grif

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Re:Can't view web pages
by qualityresults / March 29, 2004 12:12 PM PST
In reply to: Can't view web pages

Sounds like a proxy problem,
it maybe that NETZERO or the other ISP's use a proxy server for your connection thus when you connect with someone else you can't find the server and then get the cannot find the page error, the other thing that might be is that NETZERO has preset DNS settings, which were caried over from your win 98 settings.

in IE 6 check lan settings under internet options, and the connections tab. set to automatically only, thus if they use a proxy server you will find them if they don't you won't get lost.

As well you don't say if you reinstalled your antivirus and firewall if you have one, some will not work corrrectly without being reinstalled so that they set up for XP correctly. and will cause the troubles you are experiencing.

Hope this helps

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