HDTV Picture Setting forum

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Can't use Closed Caption with HDMI cables

by rocksolid123 / November 27, 2009 10:05 PM PST

I just got my first HD TV and I am very excited. It is a Samsung LCD 40 inch and I really like it. I was fooling around with it when I discovered that when I am using the HDMI mode the Closed caption does not work. Does anybody know a fix for this? How come it does not work in this mode?

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Vizio explanation
by Lynda Costello / December 28, 2010 1:00 AM PST

Digital cables can't support closed caption. We are having same problem with new Vixio XVT. We get cc via DVR box but only one option and so fast on some channels/programs that it's impossible to read. From researching a "fix" it's been a problem since at least 2008 and no solution. Fios tech support was no help! Lynda

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Comcast Captions HDTV
by listbd / January 1, 2011 3:40 PM PST

Had the same issue. Just got me LED tv a couple of days ago. I had trouble finding the captions using Comcast. After reading some info about captions in the HD world vs. analog, I tracked this down on the Comcast site: http://customer.comcast.com/Pages/FAQViewer.aspx?seoid=activating-closed-captioning

If the link doesn't work, for my box I turn OFF the box power, leaving the TV on, then press menu. Then press down arrow until I get to the Caption setting. This is really odd, but it worked for me.

Best of luck.

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closed caption
by Lynda Costello / January 1, 2011 10:12 PM PST
In reply to: Comcast Captions HDTV

We can activate it but on some channels, esp. Fox, it is so fast impossible to read. Verizon sent me a different cable connection (w/red, blue & green connections for video and am using red & white for audio). Picture is better than red/white connection but not as good as HDV cable. And closed caption is moderately better. Hopefully closed captioning will be standardized and available on H.D. w/out having to go through all this.

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Hopefully closed captioning will be standardized and availab
by R. Proffitt Forum moderator / January 2, 2011 3:41 AM PST
In reply to: closed caption

"Hopefully closed captioning will be standardized and available on H.D. w/out having to go through all this."

There is no movement on this I see today. Be sure to tell your legislators that you want this.

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how to get closed caption control back.
by captvoltec / December 2, 2011 11:01 AM PST

I had the same problem, closed caption was grayed out in the settings menu on my new Samsung tv after Verizon connected my new HD set top box/DVR up using HDMI cable. I found that connecting a coax from thr rf output on the dvr to the rf input on the tv and selecting it as a source got my caption control back.

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