Computer Help

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Can;t see pictures. Just little boxes????

by cwcdopc / December 10, 2008 9:52 PM PST

How come on some sites instead of seeing the picture I just see little boxes with an x in the upper left hand corner? i am running windows xp and it just started doing it after i got it back from the repair shoop for a virus.

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Re: red x
by Kees Bakker / December 10, 2008 11:09 PM PST
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If you are seeing pictures on some ...
by Edward ODaniel / December 11, 2008 1:06 AM PST

sites and possibly a mix of pictures and "little boxes with an x in the upper left hand corner" on other sites it may well be that you don't have Flash installed (check it here http://www.adobe.com/products/flashplayer/ )

If can also happen with some firewalls if they are configured to block certain content from certain sites.

NOTE: - when you have such problems and ask for help it is almost alw2ays a good idea to provide a link or two to sites that you are NOT having problems with and sites that you are having problems with as another reason for image problems is simply a problem with a page's coding.

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browser options
by dolbyg / December 12, 2008 11:51 AM PST

Browsers include a setting for those with a slow Internet connection to not automatically download pictures. Your repairman may have changed your setting in the browser options. You didn't say which browser that you are using, so I can't tell you where to correct it.

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microsoft answer
by ronaldon / December 12, 2008 11:52 AM PST

United States Change | All Microsoft Sites
Help and Support


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Help and Support Home Select a Product Advanced SearchArticle ID: 283807 - Last Review: October 31, 2008 - Revision: 8.0
Pictures are not displayed on Web sites in Internet Explorer
View products that this article applies to.
This article was previously published under Q283807
On This PageSUMMARY
SYMPTOMS
CAUSE
RESOLUTION
Method 1: See whether pictures are available on another Web site
Method 2: Clear temporary Internet files
Method 3: Verify that the Show Pictures option has not been turned off
Method 4: Enable scripting, ActiveX controls, cookies, and Java programs
Advanced troubleshooting
Method 1: Verify that the image type is supported by Internet Explorer
Method 2: Make sure that the Toggle Images.exe Web accessory is not present and disabling images
Method 3: Make sure that a third-party Internet security, firewall, or cookie-blocking program is not causing the problem
Method 4: Enable the Auto-Select encoding option
Method 5: Make sure that the encoding option is set to the correct language
NEXT STEPS
Expand all | Collapse all
SUMMARYThis article describes how to troubleshoot an issue in which pictures (graphics...This article describes how to troubleshoot an issue in which pictures (graphics or images) are not displayed on Web sites in Internet Explorer. This article contains troubleshooting steps for beginning, intermediate, and advanced computer users.
Back to the top
SYMPTOMSWhen you open a Web page, one or more pictures may not be displayed. Instead, yo...When you open a Web page, one or more pictures may not be displayed. Instead, you see a red X or a placeholder of some type.
Back to the top
CAUSEThis behavior can occur if one of the following conditions is true: The Web page...This behavior can occur if one of the following conditions is true:
The Web page includes an image type that is not supported by Internet Explorer.
The Show Pictures check box is not selected on the Advanced tab of the Internet Options dialog box in Internet Explorer, or the Toggle Images.exe Web accessory was used to disable images in Internet Explorer.
The image is displayed based on a script, an ActiveX control, a cookie, a Java program, or HTTP referral information, and your computer or network is configured to block one or more of these features. For example, you may have Internet Explorer or Symantec Corporation Norton Internet Security (NIS) or Norton Personal Firewall (NPF) 2002 configured to block one or more of these features.
Internet Explorer cannot determine the character set (also known as the code page or encoding) that is used by the Web page, or a file or registry key that is required to display the Web page that has the appropriate character set may be missing or damaged. By default, Internet Explorer uses the character set that is specified in the HTTP content type that is returned by the server, the character set that is specified by the meta element in the Web page document, or your Encoding preference if no HTTP content type is returned by the server and no meta element is specified in the Web page document.
Back to the top
RESOLUTIONTo correct this issue, follow the methods that are described in this section in...To correct this issue, follow the methods that are described in this section in the order in which they are presented until the issue is resolved.

You may find it easier to follow the steps if you print this article first.

These methods are designed for beginning to intermediate computer users. After each method, refresh Internet Explorer to check whether the problem is resolved. If the problem is not resolved, try the next method.
Method 1: See whether pictures are available on another Web site
Sometimes the link to a picture on a Web site is broken, and that is why a picture is not being displayed. Visit another Web site to determine whether pictures are being displayed correctly on it. If they are being displayed correctly, then there is nothing wrong with Internet Explorer. Instead, the Web site that you are visiting might be broken.

If you can view pictures on another Web site, you are finished. If you do not see any pictures or if you cannot determine whether the Web site that you are visiting is broken, try clearing your temporary Internet files by using method 2.
Method 2: Clear temporary Internet files
Clearing your temporary Internet files creates more space on your hard disk. If your hard disk is close to being full, this could affect your ability to view pictures on a Web site.

To clear temporary Internet files, follow these steps:

Internet Explorer 7
Start Internet Explorer 7.
On the Tools menu, click Delete Browsing History.
In the Delete Browsing History dialog box, click Delete Files.
Click OK to close the Internet Options dialog box.
Internet Explorer 6 and earlier versions
On the Tools menu, click Internet Options.
On the General tab, click Delete Files under Temporary Internet files.
Click to select the Delete all offline content check box, and then click OK.
Click OK to close the Internet Options dialog box.
Check whether you can now see pictures. If you still cannot see pictures, try method 3.
Method 3: Verify that the Show Pictures option has not been turned off
If the Show Pictures option in Internet Explorer is turned off, you cannot see pictures. To determine whether the Show Pictures option is turned off, follow these steps:
On the Tools menu, click Internet Options.
Click the Advanced tab, and then verify that the Show Pictures check box is selected under Multimedia.
Click OK.
Check whether you can now see pictures. If you still cannot see pictures, try method 4.
Method 4: Enable scripting, ActiveX controls, cookies, and Java programs
Enable scripting, ActiveX controls, cookies, and Java programs to make sure that your computer is set up to enable Web pages to run the way that they were designed to.

To do this, follow these steps:
On the Tools menu, click Internet Options.
Click the Security tab, and then click Default Level (if it is available) for the zone that contains the Web page (for example, the Internet zone).
If you are using Internet Explorer 6, click the Privacy tab, and then click Default (if it is available).
Check whether you can now see pictures. If you still cannot see pictures, you must do some advanced troubleshooting. If you are not comfortable with advanced troubleshooting, you might want to check the "Next Steps" section for some other resources that you can use for help.
Back to the top
Advanced troubleshooting
Method 1: Verify that the image type is supported by Internet Explorer
Internet Explorer displays images with .art, .wmf, .emf, .png, .mov, .xbm, .avi, .mpg, .gif, .jpg, .mpeg, and .bmp extensions.

Right-click the red X or the placeholder for the image, and then click Properties. Verify that the image type is supported by Internet Explorer by examining the Type or Address (URL) values in the Properties dialog box. For example, a Graphics Interchange Format (GIF) file lists GIF Image for the Type value. The Address (URL) value ends with .gif.

If the image type is not supported by Internet Explorer, you are finished. If the image type is supported, go to method 2.
Method 2: Make sure that the Toggle Images.exe Web accessory is not present and disabling images
The Toggle Images.exe program can be set to disable images. Make sure that it is set to show images.

If you have the Toggle Images.exe Web accessory installed, click the Toggle Images.exe link on the Links Bar in Internet Explorer to turn on images.

Note If the Links bar is not visible, right-click a blank area of the toolbar and verify that there is a check mark next to Links. If the Toggle Images.exe link is not visible on the Links bar, click the arrow with two angle brackets on the rightmost side of the Links bar.

If this method solved your problem, you are finished. If you still cannot see pictures, go to method 3.
Method 3: Make sure that a third-party Internet security, firewall, or cookie-blocking program is not causing the problem
If you are using a third-party Internet security, firewall, or cookie-blocking program, contact the manufacturer of the program for information about how to enable scripting, ActiveX controls, cookies, Java programs, advertisements, and HTTP referral information. For example, if you have Norton Internet Security (NIS) or Norton Personal Firewall (NPF) installed, visit the following Symantec Corporation Web sites for more information about the various settings in these products that could cause the behavior that this article describes:
http://service1.symantec.com/SUPPORT/sunset-c2002kb.nsf/29dd58255a9a57a585256ee600556cc1/73af2219f66216e585256ede00518e72?OpenDocument&src=bar_sch_nam (http://service1.symantec.com/SUPPORT/sunset-c2002kb.nsf/29dd58255a9a57a585256ee600556cc1/73af2219f66216e585256ede00518e72?OpenDocument&src=bar_sch_nam)
http://service1.symantec.com/SUPPORT/nip.nsf/429934053165308488256d8e0076af48/77ee338ff06cf3b5882568a1006a69a3?OpenDocument&src=bar_sch_nam (http://service1.symantec.com/SUPPORT/nip.nsf/429934053165308488256d8e0076af48/77ee338ff06cf3b5882568a1006a69a3?OpenDocument&src=bar_sch_nam)
If you access the Internet through a local area network (LAN), contact the administrator of your LAN to verify that scripting, ActiveX controls, cookies, Java programs, advertisements, and HTTP referral information are not blocked by a firewall or by other security features on the network.

If this method solved your problem, you are finished. If you still cannot see pictures, go to method 4.
Method 4: Enable the Auto-Select encoding option
In Internet Explorer, on the View menu, point to Encoding. If a check mark does not appear next to Auto-Select, click Auto-Select.

If this method solved your problem, you are finished. If you still cannot see pictures, go to method 5.
Method 5: Make sure that the encoding option is set to the correct language
In Internet Explorer, on the View menu point to Encoding, and then click the appropriate language for the Web page that you are trying to view. For example, if the Web page is in English (United States), click Western European (ISO) or click Western European (Windows). If the required language is not available on the View menu, follow these steps to add it:
On the Tools menu, click Internet Options.
On the General tab, click Languages, and then click Add.
Click the appropriate language, and then click OK.
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

If this method solved your problem, you are finished. If you still cannot see pictures, go to the "Next Steps" section.
Back to the top
NEXT STEPSIf these methods did not work for you, you can use the Microsoft Customer Suppor...If these methods did not work for you, you can use the Microsoft Customer Support Services Web site to find other solutions to your problem. Some services that the Microsoft Customer Support Services Web sites provide include the following:
Searchable Knowledge Base (http://support.microsoft.com/search/?adv=1) : Search technical support information and self-help tools for Microsoft products.
Solution Centers (http://support.microsoft.com/select/?target=hub) : View product-specific frequently asked questions and support highlights.
Microsoft Customer Support Newsgroups (http://www.microsoft.com/communities/newsgroups/default.mspx) : Contact counterparts, peers, and Microsoft Most Valuable Professionals (MVPs).
Other Support Options (http://support.microsoft.com/default.aspx?pr=csshome) : Use the Web to ask a question, contact Microsoft Customer Support Services, or provide feedback.
If you continue to have problems after you use these Microsoft Web sites or if you cannot find a solution to the problem on the Microsoft Support Services Web site, click the following link to contact Support.
http://support.microsoft.com/contactus (http://support.microsoft.com/contactus)
Back to the top

--------------------------------------------------------------------------------

APPLIES TO
Windows Internet Explorer 7 in Windows Vista
Windows Internet Explorer 7 for Windows Server 2003 IA64
Windows Internet Explorer 7 for Windows XP
Windows Internet Explorer 7 for Windows Server 2003
Microsoft Internet Explorer 5.0
Microsoft Internet Explorer 5.01
Microsoft Internet Explorer 5.5
Microsoft Internet Explorer 6.0, when used with:
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional
Microsoft Windows XP Media Center Edition
Microsoft Windows XP Tablet PC Edition
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Datacenter Server
Microsoft Windows 2000 Professional Edition
Microsoft Windows 2000 Server
Microsoft Windows NT Server 4.0 Standard Edition
Microsoft Windows NT Server 4.0, Terminal Server Edition
Microsoft Windows NT Workstation 4.0 Developer Edition
Microsoft Windows Millennium Edition
Microsoft Windows 98 Second Edition
Microsoft Windows 98 Standard Edition
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Keywords: kbtshoot kbresolve kbdisplay kbenv kbprb KB283807

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Install
by Dango517 / December 12, 2008 2:15 PM PST

Adobe Flash player and java.

Adobe Flash Player

http://www.adobe.com/products/flashplayer/

Java

http://www.java.com/en/download/index.jsp

Your copies may have gone bad or have corrupted.

For a clean install remove them from the installed programs section of your OS before installing the new one.

Hope you have anti virus and malware software installed on your PC. These programs could have removed that virus for you for about $60.00 (US), in most situations.

This thread untracked.

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Can't See pictures GENERAL Solution!
by mtantawy / December 13, 2008 6:08 AM PST

if all the above solutions didnt work, you may try this solution, although it doesn't depend on your browser, your connection, or your firewall, but this is the solution that help me when i face the same problem.

IF you are on dial-up, try to disconnect and re-connect, if the pictures appear at first but after that stop appearing, then you've got connection problems, check the cables and plugs.

If you are on DSL or other service that requires Router and/or a switch, you may consider powering all the network devices (Routers, switches, repeaters, etc...) OFF, this is by removing the electrcity inputs for about 5 mins then re-connect, if the problem is gone then the problem is from one of these devices.

Make sure they are not getting hotter than the limits, try to put them in a well ventilated location.

Also, this may happen if you are sharing you Internet connection with HEAVY-DOWNLOADERS, try to disconnect other PCs and try to reload the page, and may be restart all the network devices as the router may assign greater bandwidth for the other PCs and to resolve this you must retart it.

Well, as i mentioned before, this solution always work for me, but it maynot be the solution for you, if we dont share the same causes.

Wish You The Best Of LUCK!

Mahmoud Tantawy

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One Simple Solution
by mrgdeeds / November 14, 2009 2:15 AM PST

I had the same problem...did all the things indicated...still didn't resolve it. Then I found the solution. I use Internet Explorer 8,and it turns out that the problem had to do with the IE8 security prompt message you sometimes get when you first try to open some webpages. It will ask if you "only want content that is delivered securely" from this site? The default is Yes, so if you don't change it to no, many images of that Web site, including from mail.google, will be blocked. Mostly .gif and .jpeg, neither of which really post any risk. So that's how I solved it. Hope that addresses the issue for you.

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i got same issue with some elements like this
by razmage / May 5, 2013 7:27 AM PDT

this is a pic thats suppose to be a link


<td height="100" align="center"> </td>
</tr>
</table></td>
</tr>
<tr align="center">
<td align="center"><img src="" width="190" /></td>
</tr>
<tr>
<td colspan="5" align="center"><img src="site_images/scene_stills.jpg" width="719" height="40" /></td>
</tr>
<tr>
<td width="212" align="center"><img src="scene_stills/" width="200" /></td>
<td width="212" align="center"><img src="scene_stills/" width="200" /></td>
<td width="212" align="center"><img src="scene_stills/" width="200" /></td>
<td width="212" align="center"><img src="scene_stills/" width="200" /></td>
<td width="212" align="center"><img src="scene_stills/" width="200" /></td>
</tr>
</table><table width="1200" border="0" align="center">
<tr>
<td align="center"><img src="site_images/stars.jpg" /></td>
</tr>
</table>
<table width="1060" border="0" align="center">
<tr>

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Can;t see pictures. Just little boxes????
by 151589 / August 30, 2014 11:13 AM PDT

I had a similar problem, no pictures on some sites like; gmail , google drive etc, problem has cleared up since. I'm assuming it has something to do with internet providers, my provider exced satellite will reduce your speed if you go over your allotment. they will even take it a step further by blocking some sites all together like net-flix and youtube, when i pull up the same sites on WiFi on my cell phone it caused the same errors. bottom line is, if your internet speed has been severally reduced, some features will not work on your computer.

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