Browsers, E-mail, & Web Apps forum


Can't Receive Emails in Windows Live

by turquoisewave / June 27, 2013 10:26 AM PDT


I can send emails to others, however I cannot receive emails from anyone. I tried sending an email to a friend and it went through to her account but when someone sends me an email nothing comes through. Why am I not able to receive emails?

I am using the upgraded Windows Live Outlook.

Does anyone have any suggestions?

Thank you!

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Clarification Request
There's Windows Live MAIL & there's OUTLOOK...
by wpgwpg / June 27, 2013 10:34 AM PDT

...but there's no Windows Live Outlook, so find out what you have and post back here. Also report who your service is with.

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Outlook Can't Receive
by turquoisewave / June 27, 2013 10:37 AM PDT

Hi, to clarify I am using Outlook.

Do you have any suggestions?

Thanks very much!

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I'm guessing this is that new web site.
by R. Proffitt Forum moderator / June 27, 2013 10:45 AM PDT
In reply to: Outlook Can't Receive

There's so little to configure so my bet is Microsoft is having issues again.

Web based email is like that.

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(NT) or Office Outlook?
by wpgwpg / June 27, 2013 10:47 AM PDT
In reply to: Outlook Can't Receive
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(NT) It's (the former Hotmail)
by turquoisewave / June 27, 2013 10:51 AM PDT
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Then test this on gmail or yahoo email.
by R. Proffitt Forum moderator / June 27, 2013 10:55 AM PDT

There are other choices and MSFT's handling of acquiring Hotmail and the years after that are interesting to some. But for me, I can't use their offering.

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I have a few accounts with outlook however,
by turquoisewave / June 27, 2013 11:10 AM PDT

one particular account is unable to receive emails so I'm guessing its a setting that was accidentally changed. All the other email addresses at can receive like usual.

Most peculiar issue.

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Not at all.
by R. Proffitt Forum moderator / June 27, 2013 11:28 AM PDT is web based so there is so few ways to break it that if it fails, well, it's usually not your fault.

But there's a clue in your last post. "I have a few accounts with"

Now why that is a clue is that Microsoft seems to be on the lookout for such because spammers may try to get more than the usual emails out by using multiple accounts. So you may have sprung an anti-spam tripwire.

Again, only Microsoft can reset that.

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