Windows Legacy OS forum

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Can't Open My Control Panel in XP

by mplsdeuce / April 3, 2007 2:14 PM PDT

I am having trouble accessing my control panel in Windows XP sp2. Every time I try to open it I get an error message saying Windows Explorer failed and needs to close. After that I sometimes get a message saying Dr. Watsons Debugger has failed and needs to close. I do not know what to do. I have tried all the most talked about anti-virus software and spy ware removers. Also used microsofts malicusious softward remover too. If someone could please help.

I have a dell dimension 2400
Pentium 4 processor
1 Gb of ram
256 mb video card
dual-monitors
I don't really have that many process running on my computer. Only have 4 desktop Icons on desktop.


Thank you for ever takeing the time to read this and if anyone could help that would be great. Thanks again!!!

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Can't Open My Control Panel in XP
by Bob G / April 3, 2007 2:49 PM PDT

Check to see if your problem is with ( CONTROL.EXE ). Enter it in "RUN". If it is good correct your shortcut or create a new one.
C:\WINDOWS\SYSTEM32\CONTROL. If is bad run a SFC. Bob G

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Can't Open My Control Panel in XP.....
by mplsdeuce / April 3, 2007 3:10 PM PDT

I tried what you suggested and still would not open. I got the same message. I am totally clueless on what to try next. thanks for replying to my message.

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Can't Open My Control Panel in XP
by mplsdeuce / April 3, 2007 3:13 PM PDT

Sorry if I sound stupid, but what is a SFC?

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SFC is System File Checker
by Bob G / April 4, 2007 3:34 AM PDT

Start - Run - SFC.exe /scannow (it scans and verifies system files)

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SFC - Microsoft Command line - See KB 310747
by Bob G / April 4, 2007 3:43 AM PDT

See Microsoft Support for full details.

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re
by mrjallouli / April 4, 2007 7:47 AM PDT

SFC= System Files Checker

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Just my thought about this.
by R. Proffitt Forum moderator / April 4, 2007 4:17 AM PDT
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To Remove Possible "Pests" as Bob Suggested....
by tobeach / April 5, 2007 4:21 PM PDT

see if you can run a full online scan at Housecalls. Will take about 1 hour with Java or 2 times that if only MS Active-X. At times it may seem "frozen" (no apparent activity) but just leave it run. Choose to allow it to clean whatever it finds but be sure to write down it's findings for possible consideration/fixes in future. Being online, it will use most update definitions. Link:
http://uk.trendmicro-europe.com/enterprise/products/housecall_launch.php

Once that is complete and reports all clean you could also run a checkdisk/ R which will (like SFC) correct any errors in system files which would include one like yours (I should think) & effect repairs on disk as needed.

The following Link will lead you to my posted instructions(19 of 37)

http://forums.cnet.com/5208-7813_102-0.html?forumID=32&threadID=154450&messageID=1723444

Hope this solves your problem. Good Luck! Happy

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Probably the easest
by zenith321 / April 7, 2007 5:57 AM PDT

Try to restore your computer to a previous date.-Whenever I have a prob. I can't solve by myself,I just go to a different restore point when the computer was working o.k. Good luck.

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It sounds like easiest, but system restore may have saved
by darclew1 / April 7, 2007 6:48 AM PDT
In reply to: Probably the easest

your settings and it may be in there.You will install the spyware. Darrell

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Same problem
by rgfitz / October 4, 2007 10:27 AM PDT

"I am having trouble accessing my control panel in Windows XP sp2. Every time I try to open it I get an error message saying Windows Explorer failed and needs to close. After that I sometimes get a message saying Dr. Watsons Debugger has failed and needs to close. I do not know what to do. I have tried all the most talked about anti-virus software and spy ware removers. Also used microsofts malicusious softward remover too. If someone could please help."

I had the same problem today and can't remember when I accessed Control Panel last. No virus so just restored to a good checkpoint set last month.

Everything works fine now.

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Can't open Control Panel - now works after this.....!
by Tim446 / December 5, 2008 4:54 AM PST
In reply to: Same problem

I had this too. Asked an IT expert who said start computer in safe mode, i.e. on starting the computer, continually press F8 until the screen comes up saying Start in Safe Mode.

Then after opening in safe mode, run the free AVG (Anti-Virus). When done, restart your computer, then it should work as it did for me.

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