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Question

Can't load driver

by oldjay88 / September 20, 2013 10:24 PM PDT

Have Acer x233H monitor, Win8 Pro Have lastest driver on all other system items
Have GeForce 9500 v.327.23
. The Device Mgr. says

Windows cannot load the device driver for this hardware (X233H). The driver may be corrupted or missing. (Code 39)

{Unable to Load Device Driver}
%hs device driver could not be loaded.
Error Status was 0x%x
Found this while trying to find out why I can't play protected content on DTV2PC

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All Answers

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Answer
I owned a 9500 that did not have the "chip"
by R. Proffitt Forum moderator / September 21, 2013 3:20 AM PDT
In reply to: Can't load driver

There's a chip required to play protected content as well as some newer stuff such as BluRay that won't play on VGA displays.

Rather than repeat prior discussions I'm going to shortchange you as all this has prior discussions (sorry, no, I also won't find them again.)

Go back to the drivers that worked and forget the protected playback until you get a card with the needed DRM controls. I have some strong feeling about this area and don't want to derail the conversation.
Bob

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Video card
by oldjay88 / September 21, 2013 6:13 AM PDT

Why did this card just quit working? Is it due to the update of the driver?
Can u advise me of a cheap card that will work? I am an old fart that not a gamer

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1. Because it's an old card.
by R. Proffitt Forum moderator / September 22, 2013 2:52 AM PDT
In reply to: Video card

They do have finite life spans and the old "why did it quit working?" question requires a forensics lab to figure it out. I worked long ago in that area and we would do "root cause analysis" but today you won't find folk paying for this but just toss in a new card.

2. I like the ATI 5450 1GB card which can be found for under 40 bucks or less.
Bob

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Not old card
by oldjay88 / September 23, 2013 8:44 AM PDT

I researched this and both card and monitor are HDCP compliant.

Thanks for no help

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Sorry but the 9500 is very old.
by R. Proffitt Forum moderator / September 23, 2013 8:47 AM PDT
In reply to: Not old card

I see a lot of dead ones like that and 8800 and now 9800 cards. The owners are often upset about this so I just zip it and point at the usual replacement.
Bob

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(NT) The 9500GT came out in 2008. That's old in GPU cards.
by R. Proffitt Forum moderator / September 23, 2013 8:52 AM PDT
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Answer
Second request for clarification.
by R. Proffitt Forum moderator / September 23, 2013 8:49 AM PDT
In reply to: Can't load driver

The details are too slim here. I can't tell or missed how the display is connected (VGA will fail DRM controls!) and maybe someone reinstalled the OS and there's a driver we need to install or the video card won't be detected.

More details please.
Bob

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answer
by oldjay88 / September 23, 2013 11:35 AM PDT

This was a driver issue. Had nothing to do with "Old card".that was HDCP compliant.

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I use what details folk supply.
by R. Proffitt Forum moderator / September 24, 2013 1:26 AM PDT
In reply to: answer

As I bump into the non-HDCP compliant 9500 once in a while it's not funny to show the client it fail with their card and word with our 9500.

And more story may be needed because even Windows 8 may require motherboard chipset drivers before we install video drivers.

Glad you fixed it but add how for others to avoid the pain.
Bob

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