Windows Legacy OS forum

General discussion

can't install ANYTHING

by zimm4973 / August 19, 2008 5:08 PM PDT

hello, ok so whenever i try to install anything downloaded, from disk,or even flash it does not work the computer freezes after i hit the first next. i have an alienware m7700 laptop with xphome

Post a reply
Discussion is locked
You are posting a reply to: can't install ANYTHING
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: can't install ANYTHING
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Could be anything, tell us more.
by MarkFlax Forum moderator / August 19, 2008 8:45 PM PDT
In reply to: can't install ANYTHING

This could be a number of things from virus damage to a corrupt Microsoft Installer issue. Tell us more about the history of this computer.

What does the Event Viewer say? Goto Start > Run, type in eventvwr.msc and click OK. Check the logs for both Application and System for any reported errors. Double click an entry for more information.

When did this start, and what were the circumstances when you first noticed it, eg virus infection or similar unusual event?

What do you use to protect the computer from hackers, viruses, spyware?


Collapse -
by zimm4973 / August 20, 2008 2:30 AM PDT

I checked the event logs and found errors under system relating to tcpip, dhcp, service control manager, and, server. Under Application there are errors relating to Esent, Application error, and, Application Hang. this all started after i got my computer back from being serviced by alienware for the fifth time and having the gpu fan replaced, this is not related to a virus my computer is clean thank you

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions

Coming soon

Get behind the wheel with Roadshow

Love cars? Climb into the driver's seat for the latest videos, reviews, shopping advice and picks by our editors delivered to your inbox every week.