Browsers, E-mail, & Web Apps forum


can't get my contacts to import to windows live

by wharriss / January 18, 2013 4:45 AM PST

I had windows live set up and working fine. It came on my computer a couple years ago. Then I recently downloaded the latest windows essentials and all my contacts and emails I had imported from the old outlook express disappeared. I was able to import the emails but not the contacts which I have on my desktop in a .csv file. When I click on contacts in this new program, I don't get any options to import. Anybody else having this problem with the latest windows essentials live mail?

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: can't get my contacts to import to windows live
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: can't get my contacts to import to windows live
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Just checking.
by R. Proffitt Forum moderator / January 18, 2013 5:20 AM PST
Collapse -
may have a corrupted live mail program
by wharriss / January 18, 2013 8:44 AM PST
In reply to: Just checking.

I have read everything I can find about importing .csv files into my windows live mail. I think I may have a problem with the program. When I click on contacts in the lower left corner below mail- calendar- contacts, I do not get any ribbon of options. I get nothing! Aren't you supposed to get some options when you click on "contacts" like import, export, etc? Should I reinstall windows live mail and if so, how do I go about that? Do I just download and run live essentials again, or do I have to uninstall everything live essentials puts on the computer when you run it?
Thanks a lot

Collapse -
Not a product I use.
by R. Proffitt Forum moderator / January 18, 2013 8:56 AM PST

For the past few years I've only encountered issues with this program (and others in the Live group) so we install Thunderbird and wonder how folk get by with Live's support and issues.

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions

CNET Holiday Gift Guide

Looking for great gifts under $100?

Trendy tech gifts don't require a hefty price tag. Choose from these CNET-recommended useful and high-quality gadgets.