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Can't get into a specific website..

by Spikey0 / September 19, 2008 5:30 PM PDT

Hello,
okay.. there is this website, that used to work fine for me, but now suddnely i can't get in it.(error loading page.. adress not found).
and im sure the webiste works fine for everyone, because i have 2 computers they are connected to the same internet modem.. and 1 computer can get in the site, and the other can't.. then what can I do?
thanks.
*im using firefox. windows xp...

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no problem here, i got in ok
by jonah jones / September 19, 2008 5:35 PM PDT
it would help if you gave the URL

Wink

.,
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Re: can't get into website
by Kees Bakker / September 19, 2008 5:48 PM PDT

Sorry, I removed the post with the url (we don't like to help any site getting a better google ranking), but can tell here it's in site called xtremetop100 that links to game sites.

If it can be reaches from 1 PC and not from another that are connected to the same modem/router, it's something in the PC indeed.

Things to try:
- pinging it from the command prompt (that's ping followed by the url + enter)
- same for tracert
- find a file called hosts in C:\WINDOWS\system32\drivers\etc\hosts (if so, remove the line and try again)
- see if you can reach the site if you boot in Safe mode with networking

Post your findings.

Kees

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Thanks alot..
by Spikey0 / September 19, 2008 5:59 PM PDT

uhm, what do you mean by "''pinging' it from the command prompt' (that's ping followed by the url + enter)"
And "tracert".
sorry.., im nooby in these stuff..

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Re: ping
by Kees Bakker / September 19, 2008 6:02 PM PDT
In reply to: Thanks alot..

Go into the command prompt and type
ping www.cnet.com (+ enter)

You'll see 4 lines telling how long it takes to send them a message and get an answer. That proves you can reach them.

Now use the name of such a site you can't reach. And see the results.

Same for tracert in stead of ping.


Kees

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o_o
by Spikey0 / September 19, 2008 6:12 PM PDT
In reply to: Re: ping

can you please write in a lower level? ..
what's the "command prompt"?...

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Re: o_o
by Kees Bakker / September 19, 2008 6:17 PM PDT
In reply to: o_o

How to run the command prompt?

There are two methods, that have the same result:
1. Type CMD in the start>run box and OK.
2. Start>All programs>Desktop accessories>Command prompt

It's a black screen with white characters, like old MS-DOS. When ready, you can close the window or type exit.

If you're interested, read
http://commandwindows.com/command1.htm
http://commandwindows.com/runline.htm

Kees

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mhmm... i did that..
by Spikey0 / September 19, 2008 6:35 PM PDT
In reply to: Re: o_o

I did the "ping" thing for cnet and xtremetop100,
i don't know what this means but, the result for Cnet was ...4 packets sent and 4 received. (0%loss).(this one is okay i guess).

But the result for xtremetop was 4 packets sent, 0 received. 4lost (100% loss). (there was "Request timed out" 4 times..

what does this mean?

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Request time-out ...
by Kees Bakker / September 19, 2008 6:51 PM PDT
In reply to: mhmm... i did that..

means that he can't reach the site.

Ping shows the IP-address also (in the first line). For cnet it's 216.239.122.178.

What is it with you:
- for cnet
- for that game site
Repeat the experiment on your other computer. Any differences?

And please also tell about the contents of your hosts file and the results of doing it after booting in Safe mode with network support. Then we've got the whole picture.

Kees

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okay thanks alot.
by Spikey0 / September 19, 2008 7:00 PM PDT
In reply to: Request time-out ...

Il'l try it on my other computer, tomorow. (i can't today.. my dad is working on it).
Thanks alot for your help, Kees [:

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(NT) See you tomorrow!
by Kees Bakker / September 19, 2008 7:01 PM PDT
In reply to: okay thanks alot.
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Okay im back, with all the results [:
by Spikey0 / September 21, 2008 12:24 AM PDT
In reply to: See you tomorrow!

Okay, booting in safe mode didn't help. it still didn't get in the site.
About the "Host" file, uhmm.. I think I accidently deleted it....

Now, I did the "Ping" and "Tracert" thing on both computer on both sites.
the results:

The not-good computer -
Ping-
xtremetop- "ping could not find host xtremetop100.com"
Cnet-speed result: min=194ms max=197ms average=194ms.

Tracert-
xtremetop- "unable to resolve target system name www.xtremetop100.com.
Cnet- there were 18 lines- first line:" 1ms <1ms <1ms 10.0.0.138".
18th line:" 199ms 197ms 216.239.122.164".
All the rest of the lines,(2-17) said:"request timed out".

Now, The Other Computer-The good one (site works on that one).
Ping-
Xtremetop: speed result: min=200ms max=203ms average=195ms.
Cnet: min=194ms max=197ms average=195ms.

Tracert-

xtremetop: there were 19 lines:
1st line:" 1 <1ms <1ms speedtouch.lan".
last line(19th):"208ms 205ms c2.7f.374a.static.theplanet.com[74.55.127.194]".
all the other lines: "request timed out".

Cnet: there were 18 lines:
1st line:" 1ms <1ms <1ms speedtouch.lan [10.0.0.138]".
18th line:" 196ms 196ms 195ms c18-rb-gtm2-tron-xw-lb.cnet.com[216.239.122.178]".
all the rest of the lines: "request timed out"...

Okay, thats it.. I have No Idea what anything means. I hope you understand it. -_-"
Thanks alot man..

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oh god.. i guess the message was too long. this is the rest:
by Spikey0 / September 21, 2008 12:28 AM PDT

all the other lines: "request timed out".

Cnet: there were 18 lines:
1st line:" 1ms <1ms <1ms speedtouch.lan [10.0.0.138]".
18th line:" 196ms 196ms 195ms c18-rb-gtm2-tron-xw-lb.cnet.com[216.239.122.178]".
all the rest of the lines: "request timed out"...

Okay, thats it.. I have No Idea what anything means. I hope you understand it. -_-"
Thanks alot man.

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don't know why the message is so short.. continue:
by Spikey0 / September 21, 2008 12:30 AM PDT

18th line:" 196ms 196ms 195ms c18-rb-gtm2-tron-xw-lb.cnet.com[216.239.122.178]".
all the rest of the lines: "request timed out"...

Okay, thats it.. I have No Idea what anything means. I hope you understand it. -_-"
Thanks alot man..

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cant get into the web site of ezthemes.com
by midnight1127 / June 5, 2011 1:09 AM PDT
In reply to: See you tomorrow!

Ok heres the situation. I used to be able to get into teh web site ez themes which has thousands of themes and screensavers and I love that web site. But lately it hasnt been showing. All Ive been getting is Internet Explorer cannot display the web page and of course Ive hit the diagnostic connection problems to resolove the issue but it never works. I never had a problem with the web site before untilo just recently. It cant be my router cuz Ive never had problems with it before and its onyl that one web site I cant get into which I love and Im hoping I could get help resolving this issue. Please get back to me asap. Thank you

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What happens if you type ...
by Kees_B Forum moderator / June 5, 2011 1:28 AM PDT

65.99.250.117
in your browsers address bar? That's the IP-address of that site.

Kees

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thanks for deleting my other post,,
by Spikey0 / September 19, 2008 6:01 PM PDT

and how can i edit my thread or my repley?

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Only the forum administrator can edit a post.
by Kees Bakker / September 19, 2008 6:03 PM PDT

You can only add a new one.

Kees

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apart from a script error
by jonah jones / September 19, 2008 5:52 PM PDT

it loads OK here

XP Pro+SP2 FF3+IE6


jonah

.,

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Re: can't find site.
by Kees Bakker / September 21, 2008 12:45 AM PDT

So now we know:
- Ping on that computer can't find the site.
- There's no file called C:\WINDOWS\system32\drivers\etc\hosts (that's not an error)

Two things to try now:
1. Access the site via it's IP-adress in stead of the url. That is:
- ping 74.55.127.194
- type http://74.55.127.194 in the address bar of your browser (what do you see?)
These are just diagnostics.

2. Flush the DNS on your PC as told in http://tipvista.com/2006/07/how-to-flush-windows-xp-dns-cache/
(see how some knowledge of the command prompt can come in handy?). Then reboot and see if works correctly.

Kees

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^^ okay thanx
by Spikey0 / September 21, 2008 2:41 AM PDT
In reply to: Re: can't find site.

1)
I see:
"Great Success !
Apache is working on your cPanel

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The sites IP-address.
by Kees Bakker / September 21, 2008 6:11 AM PDT
In reply to: ^^ okay thanx

That's 74.55.127.194. Surprised?

So that part of the diagnostics worked. Same as with me.

Now to step 2: flush the DNS.

Kees

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Flush didn't help in xtremetop..
by Spikey0 / September 21, 2008 7:06 AM PDT
In reply to: The sites IP-address.

mhm.. well the flush thing did help in another site i couldn't enter [:

still can't enter xtremetop though. ><
.. lol

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Did you try another browser?
by Kees Bakker / September 21, 2008 7:10 AM PDT

Like Firefox. It's free.
I don't think it will make a difference, but it's worth a try.

Same for a new user account.

After that, my only suggestion is a clean install of the OS. But that's a lot of work. Only you can decide if it's worth the trouble.

Kees

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Okay.
by Spikey0 / September 21, 2008 7:17 AM PDT

well im already using firefox haha..
okay, i don't know what instaling the OS means, buti guess i can live without that site.
(you have fixed some other site, though).

So, Thank you so much Keen, for all your help ~!
You're really good at these stuff o.o

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Did you try IE?
by Kees Bakker / September 21, 2008 7:38 PM PDT
In reply to: Okay.

Did you try IE in IE Safe mode (that's iexplore -extoff from Start>Run).

And are you SURE that you've got no file called C:\WINDOWS\system32\drivers\etc\hosts ?
Set your folder options to NOT hide known file types and tell me ALL files in that folder C:\WINDOWS\system32\drivers\etc

Kees

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Hey I have a similar problem as the one mentioned above.
by yumyumshisha / February 2, 2009 6:22 AM PST
In reply to: Did you try IE?

I also can't enter a specific website (fpsbanana.com). First I thought it was an issue with the server. But I went to my neighbor's house and it works there. Also, the website doesn't work in any other computer n my house. It can't be an issue with the wireless connection since I have an ethernet cable. It worked fine until several days ago, and I have no issue with other website. I tried everything you said earlier, I flushed the DNS, ping (100% loss), put the ip address (didnt work), and tracert says: Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

F:\Documents and Settings\David Song>tracert www.fpsbanana.com

Tracing route to fpsbanana.com [65.254.55.36]
over a maximum of 30 hops:

1 * * * Request timed out.
2 7 ms 7 ms 7 ms ge-1-18-ur02.newtowson.md.bad.comcast.net [68.85
.175.249]
3 8 ms 9 ms 8 ms te-9-2-ur01.parkville.md.bad.comcast.net [68.87.
129.133]
4 8 ms 7 ms 8 ms te-6-3-ar02.whitemarsh.md.bad.comcast.net [68.85
.175.29]
5 11 ms 8 ms 10 ms po-90-ar01.whitemarsh.md.bad.comcast.net [68.86.
252.217]
6 7 ms 13 ms 9 ms 68.85.130.6
7 12 ms 11 ms 12 ms 68.86.90.21
8 15 ms 15 ms 17 ms pos-0-14-0-0-cr01.mclean.va.ibone.comcast.net [6
8.86.85.93]
9 17 ms 15 ms 16 ms 68.86.89.54
10 31 ms 32 ms 32 ms gnax.ge2-14.br01.atl01.pccwbtn.net [63.216.31.13
Cool
11 33 ms 31 ms 30 ms atl-core-h-p2.gnax.net [207.210.95.253]
12 * 32 ms 32 ms atl-core-g-g5-1.gnax.net [209.51.130.245]
13 32 ms 35 ms 35 ms l3-atl-2-g0-1.gnax.net [63.247.85.1]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * *
and everything else is request timed out. I recently had a virus though I highly doubt it did anything to cause this.

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also
by yumyumshisha / February 2, 2009 6:36 AM PST

in the etc file there is a : host lmhosts networks protocol services

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(NT) And You've Tried All The Suggestions Mentioned Above?
by Grif Thomas Forum moderator / February 2, 2009 11:53 AM PST
In reply to: also
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Yes, I have.
by yumyumshisha / February 2, 2009 8:18 PM PST

I dont think reinstalling the OS will work because it is a problem with my ip, none of my comps work.

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'none of my comps work' .....Where?
by Grif Thomas Forum moderator / February 3, 2009 6:35 AM PST
In reply to: Yes, I have.

Is the "www.fpsbanana.com" site something your ISP could normally block? Have you EVER been able to connect to the site? (I connect fine here, by the way.)

And, since "none of my comps work", have you tried any of your computers on someone else's connection?

The point being.. occasionally, a router will block a site and resetting it to factory settings can fix the issue. Tried resetting the router?.

OR..if all of your "comps" are set the same and have the same blockage, then it's not a problem with your connection..

Hope this helps.

Grif

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