Computer Help forum

General discussion

Can't get Desktop to respond

by leachris / December 22, 2009 2:02 AM PST

I have an Acer Aspire Desktop M1202. Having multiple problems with it and hate it. Now, computer shuts down on its own (monitor shuts off but CPU power light is on and doesn't respond when pressed). I have had to unplug power and tried holding down power button to reset (did nothing). The only way to restart seems to be to unplug, wait, re-plug then go thru reboot. Then after a while of use or non-use same thing happens. Tried to restore that didn't help either. Running Windows 7. Also, system hangs forever at auto detecting mass usb storage devices upon startup. Can't take it back and WILL NOT deal with ACER (techs there are useless!). If I return to ACER to fix, they will make me pay to ship to them and can't afford that right now. Any suggestions are greatly appreciated!

Post a reply
Discussion is locked
You are posting a reply to: Can't get Desktop to respond
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Can't get Desktop to respond
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Is it under warranty?
by Jimmy Greystone / December 22, 2009 3:54 AM PST

Is it under warranty? If so, Acer should be sending someone to you to fix it. And if it's a fairly new unit, like within 30 days old, you should easily be able to declare yours a lemon and get a replacement.

Collapse -
Still under Warranty - Not an Option
by leachris / December 22, 2009 4:06 AM PST
In reply to: Is it under warranty?

Yes it is still under warranty and no they will not send someone to me. They want me to send it to them and pay for shipping, handling and insurance (all non-refundable). That is why I was hoping someone could give me some guidance.

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions

CNET Holiday Gift Guide

Looking for great gifts under $100?

Trendy tech gifts don't require a hefty price tag. Choose from these CNET-recommended useful and high-quality gadgets.