Laptops forum

Question

Can't find replacement screen for HP Folio 13

by psmithm63 / March 19, 2013 7:47 AM PDT

I bought an HP Folio 13-1035 nr (at Best Buy) and the screen is broken. I have replaced many laptop screens over the years and was not too worried... until I tried to locate a screen online. None of the usual vendors had one nor could they get one. HP charges a fortune to replace the screen (more than half what I paid for the whole shebang), wondering why I can't locate a replacement screen online. Maybe there is a wider category of compatible screens I am not aware of? Any ideas? Thanks!

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All Answers

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Answer
Sorry. You bought it broken?
by R. Proffitt Forum moderator / March 19, 2013 8:01 AM PDT

Return it fast. Spare parts for laptops are not a sure thing but HP should sell spares.
Bob

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No, I broke it!
by psmithm63 / March 19, 2013 10:18 AM PDT

One of my kids stepped on the screen. NOT returnable or covered by warranty, this one is out of pocket.

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Than back to HP to ask for spare parts.
by R. Proffitt Forum moderator / March 20, 2013 12:27 AM PDT
In reply to: No, I broke it!

As time passes and more screens are needed, those vendors tend to find them and then they may be available.

Sorry about my misunderstanding. I read what you wrote and it almost sounded like you bought it broken. Some folk have indeed done that and you wonder why.
Bob

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