MacBooks forum

Question

Can't find or use built in Camera

by Technocratus / March 4, 2013 6:32 PM PST

I have a MacBook Pro "Core 2 Duo" 2.4 13" Mid2010
and I have never yet been able to find or use the built in camera. Every time that I try to use Photo Booth it says "there is no connected camera." I would like to be able to use Photo Booth and to Skype. I have been doing some online reading and have tried resetting the System Management Controller (SMC) several times to no avail.
Anybody have any suggestions?

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All Answers

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Answer
Two possibilities here,
by mrmacfixit Forum moderator / March 4, 2013 8:43 PM PST

1. The camera is defective
2. There is a problem with the software.

To check #2, create a new ADMIN account for yourself in System Preferences > Users and Groups. Make sure it is an Admin account.
Log out of the existing account and into the newly created one.
Try the camera now.
Does it work?
If yes, problem solved, if No, assume #1 is correct.
Check any remaining warranty and book a trip to the Apple Store

P

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Answer
Built-in Webcam on MBP...
by jnsturges / March 8, 2013 9:25 PM PST

You didn't mention whether you installed and configured Skype, or if Skype actually recognized the WebCam. If listed, and video is enabled in Skype's Settings, you should be able to see yourself on the WebCam when you tinker with Skype's Video Settings.

In Applications > Utilities > USB, you should see the webcam listed, also.

If it's NOT listed, the WebCam may be defective. Fortunately, it's PORTABLE. So, take it into the nearest Apple Store, and they can help you.

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Where, exactly, would I find this?
by mrmacfixit Forum moderator / March 8, 2013 11:14 PM PST

""In Applications > Utilities > USB, you should see the webcam listed, also. "

I cannot find it on my iMac

P"

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I think he meant
by ziptie / March 9, 2013 12:36 AM PST

about this Mac > hardware > USB


I had this problem on my C2D iMac, after trying to use an aftermarket web cam, and the only fix was to reinstall the OS.

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Note that the original poster has not been back
by mrmacfixit Forum moderator / March 9, 2013 7:17 AM PST
In reply to: I think he meant

so we are just guessing about the problem now

P

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