LG forum


Can't connect GT540 to PC using cable

by andrewafresh / February 21, 2012 9:02 PM PST

when I connect usb cable from phone to pc, nothing happens.

I have downloaded the usb driver update from LG and still the same.

please can someone advise?

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Can't connect GT540 to PC using cable
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Can't connect GT540 to PC using cable
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
While I've fixed too many of these.
by R. Proffitt Forum moderator / February 22, 2012 2:00 AM PST

I've encountered far too many home built PCs that the drivers for the OS were not installed. I see the make, model of the phone but the PC?

But this looks to be an OLD PHONE (2010 is OLD!)

What makes you think it's USB is alive?

Collapse -
Can't connect GT540 to PC using cable
by andrewafresh / February 22, 2012 2:35 AM PST

Hi Bob, thanks for your reply.
I think the USB port is alive because
(1) I can use a memory stick through it and
(2) when I connect the phone through it, it shows up in the 'Safely remove hardware' display; then I double-click the B2CAppSetup.exe , I say yes i want to run it, it has a progress bar which fills up with dots, ZoneAlarm then asks if the LG tool can connect to internet - I say yes, then nothing else happens.
I can now see LGuserCStool.exe in task manager but it's not using CPU.
None of the dialogue boxes shown in the 'phone update' section of "http://www.lg.com/uk/android/index.jsp" appear on my screen.
The phone's display looks normal, it does not say it is connected to PC or that it's updating software.
My PC runs XP home edition sp 2 ; processor is AMD Athlon 64.

Collapse -
There are more clues that your PC is not ready.
by R. Proffitt Forum moderator / February 22, 2012 2:46 AM PST

I see SP2 and not SP3. I see the AMD and frankly I find AMD systems harder on users to get the drivers right.

There is more to the USB than memory stick use. I'd try this on some off the shelf LAPTOP with a preinstalled Windows as a test. Or let some friends try it out.

-> I do not mean to upset you but XP on such a machine is rough on today's users.

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


Big screens for the big game

Still looking for the best TV deals ahead of Sunday's game? Here are our top three big screen picks.