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Can not get rid off the tracking Cookies that AVG Finds

by islandporgy / July 9, 2008 6:53 AM PDT

Could some one tell me how to get rid off these files that keep poping up.
An AVG pop up keeps popping up after I delete the tracking device from AVG Vault.
Ran AVG, Windows Defender, Microsoft Removal tool, Hijack> Know BHO, Trojan Remover.
I think it may have somthing to do with MSN.

1) Found Tracking Cookie. Webtrends /c:\Documents and Settings\Wendell\Cookies\Wendell@m.webtrends[1].txt

2) Found Tracking Cookies.207/c:Documents and settings\Wendell\Cookies\Wendell@msnportal. (XXXX)[1].txt

I do not want to reinstall windows XP and have them come back.


Thank You
Wendell H

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Why not using CCleaner for the cookies?

Download: CCleaner
Once installed, run CCleaner click the Windows tab

Once installed, run CCleaner click the Windows tab

Select the following:
Internet Explorer:
Temp Internet
Recently Typed URLs
Delete Index.dat files

Empty Recycle Bin
Temporary Files
Memory Dumps
Chkdsk File Fragments
Old Prefetch Data

- If you want to keep the Internet Explorer Cookies, then unmark 'Cookies'
- If you want to keep the Internet Explorer History, then unmark 'History'
- If you want to keep Windows Log Files, then unmark 'Windows Log Files'
- you're using Mozilla's Firefox or Internet Suite
- Click the tab Applications
- If you want to keep the Internet History, then unmark 'Internet History' under 'Firefox/Mozilla'

Next: click Options click the Settings tab
Uncheck: "Only delete files older than 48 hrs.", click Ok

UNCHECK ALL other default settings in the program !

Then click Run Cleaner (bottom right) then Exit (reboot)

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I Have CCleaner
by islandporgy / July 9, 2008 8:57 AM PDT

I have CCleaner 209.600, it is set like you suggested.
That is not helping me, every time I open anything dealing with MSN. AVG popup opens and tells me about those tracking cookies. It is getting to be a big pain.

As soon as finish running CCleaner and I open a msn Browser there goes the popup. I am afraid to turn on my External hard drives thinking they may get infected.

Need More Help Please.

Thank You Very Much:

Wendell H

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MSN Browser..... does that mean: MSN Explorer ?
by Marianna Schmudlach / July 9, 2008 9:32 AM PDT
In reply to: I Have CCleaner
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Even When I run CCleaner
by islandporgy / July 9, 2008 9:16 AM PDT

Even when I run CCleaner it pops up, I have been running CCleaner where it says 35 passes Guttman.

If I reinstalled Windows will I still have this problem. I would lose a lot from the paid games that I have from BigFish.

Every Thing started going wrong when I installed the new Microsoft update. ( Microsoft Security Update For Windows XP(KB951376-V2) 7/8/08) I checked with a few off my friends and they said they updated to and now having problems with there computers.

Wendell H

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Microsoft Security Update For Windows XP(KB951376-V2) 7/8/08
by Marianna Schmudlach / July 9, 2008 9:44 AM PDT
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May be tomorow

I will chech back a that Microsoft feedback page and see if there is somthing there. This update just came out today, and I think that is what the problem is. A few off my friends are having issues to.

I now have the Security update # and if I reinstall Window I will look and uncheck that update.

I would have to reinstall windows on two off my computers. a lot of work, Reinstalling all the drivers and software. (not a factory computer)I was told by one of the moderators look for the answer first.

Wendell H

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Security update #
by Marianna Schmudlach / July 9, 2008 11:10 AM PDT
In reply to: May be tomorow

You do NOT have to reinstall windows to get rid of the latest update.
Go to add\remove and remove the offending update........... is then everything o.k.??

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That was the first thing I did
by islandporgy / July 10, 2008 2:52 AM PDT
In reply to: Security update #

That was the first thing I did put the check to show microsoft updates and searched for the date. which it was on the bottom the last update.
I will allways update my secondary computer first and wait around a week before I update my Primary Computer.
The damage is done and two computers Windows has to be reinstalled.

At the moment I am installing software in my primary computer.

Thank You Very Much:

Wendell H

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Shoooooottttt........ that it did NOT work :(
by Marianna Schmudlach / July 10, 2008 3:38 AM PDT

Did you also try System Restore to a date BEFORE the M$ update?

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