Samsung forum

Question

Can dying pixels on Samsung DLP TV be fixed?

by alm1055 / April 4, 2013 2:33 AM PDT

I have a Samsung DLP TV that is about 4-1/2 years old. My TV is Model #HL61A650C1FXZA. About 3 weeks ago, one white dot appeared on the right side of the screen. Every day more appear--several hundred by now. The picture is still clear and vibrant. I replaced the lamp in December 2011, and that is the only problem the TV has had. I have not yet called Samsung. Are the dots (I assume dying pixels) fixable?

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All Answers

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Answer
Always call it in.
by R. Proffitt Forum moderator / April 4, 2013 2:51 AM PDT
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Grounding Wrist Strap
by alm1055 / April 27, 2013 5:28 AM PDT
In reply to: Always call it in.

Thanks for video link. I believe I can replace the part myself. However, the video instructs me to use a wrist grounding strap. I know to put it on my less dominant hand, but where do I connect the other end? I will buy a strap, which I assume will have a crocodile clip, and that is what I do not know where to connect. Can you please advise?
Thanks so much--

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Sorry no.
by R. Proffitt Forum moderator / April 27, 2013 7:42 AM PDT
In reply to: Grounding Wrist Strap

I can't be held liable for this. But you can research this on google.
Bob

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Answer
Samsung covered this on our TV
by nurseshelly / April 28, 2013 4:00 AM PDT

Hi,
Our Samsung had the exact same problem. Even though our TV was out of warranty, Samsung repaired it for free. So, it's worth calling and talking to Samsung. I think it depends on your model number if it is covered after warranty or not.
Michele

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Warranty for Samsung TV
by alm1055 / May 1, 2013 8:02 AM PDT

Thanks for the suggestion, but I have already called Samsung, and without hesitation I was told no warranty for labor or parts. So, I assume my TV was simply too far out of warranty.

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Warranty for Samsung TV
by dbd3402 / January 1, 2014 7:44 AM PST

alm,
I got same problem on mine which I bought about 4 1/2 years ago. Did you ever resolve your problem with Samsung? What did you do to fix it?
thanks in advance.

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