Windows Legacy OS forum


Can anyone tell me why I'm getting these error codes?

by GNGraziano / January 18, 2013 2:00 AM PST

I've been running XP Pro/SP 3 for a couple of years without any problems. A couple of months ago I started noticing a tendency for the machine to reboot at inappropriate times: like running a virus/adware scan, or trying to write to CD-RW.. I didn't bother trying to figure it out when it was only an occasional incident, but now it can happen every couple of minutes no matter what I'm doing. I have noted several error codes including 15, 7000, 7023. The explanation claimed problems with Removable Storage Manager, Remote Access Manager, NVIDIA, among others. There seems to be a tendency for databases of drivers to get corrupted, if I am reading these messages correctly.

I tried restoring to an earlier system date. That helped for anywhere from 1 day to 1 week. I tried using the repair feature of my XP install disks, and that didn't seem to help. I ran Revo Uninstaller Pro to get rid of junk files, used a registry cleaner, and defragmented the drive.

I am running it in Safe Mode as I write this, and that works fine. It's not a solution, though, as there are many features I can't access in Safe. I realize I may need to completely reinstall the O/S, but I'd like to have some understanding of why this is happening. Can anyone help?

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All Answers

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Tell use about your PC maintenance.
by R. Proffitt Forum moderator / January 18, 2013 2:03 AM PST
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Nice thought, but been there and done that
by GNGraziano / January 18, 2013 4:44 AM PST

Thanks for the suggestion, but I tend to doubt it is a heat/fan issue for a couple of reasons. I didn't mention that this is a fairly old tower unit, and we replaced mother board, heat sink, and fan a couple of years ago. The machine gets cleaned thoroughly at least once a year, and most recently did not look crudded up inside. Also, we have monitoring software that has not indicated heat problems.

To answer your comment about the registry cleaner, I read several articles skeptical of their use but decided on it out of desperation. Nothing else was working, someone whose opinion I trust said it probably would not make things worse. Hey, I got the program from cnet! Seriously, I didn't have much faith it would work, but the down side seemed minimal.

Anyone got any opinion re: whether reinstalling XP completely would make a difference?

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So the heat sink compound is still years old?
by R. Proffitt Forum moderator / January 18, 2013 4:52 AM PST

And I'm unsure if you reached in there to see if it's on solid. I've lost count of how many have one of more of the retaining pins that popped loose.

Let's say it is the OS. A fresh install should clear it up unless it's the usual age or other issues. This is easy to do today and cheap compared to a repair counter. I use another hard drive in the shop for this test.

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