I've done some stuff like this and it's too technical for me to tell in the one paragraph that I'll write about it. But it is very doable. If your staff can't get this done, look for some other people that know how. There are solutions to this but the only time I found no solution was when the client restricted the solution. So there it is. It can be done.
What are my options for dialing a remote dial-up modem from my laptop when there is not always a phone line availible is there a way to do it by using a wireless broadband card or is there a program to do via the internet. I'm using Window's Xp and the comunication software is RS Linx and I can configure the com port.