Windows Legacy OS

General discussion

c:\windows\system32\userinit.exe error

by mnylen / June 5, 2007 1:12 AM PDT

Hi! I am gettin a c:\windows\system32\userinit.exe error every time I boot up. A command window is open and a 16-bit MS-DOS Subsystem window with the error opens. After the error it states The NTDVM CPU has encountered an illegal instruction. CS:053e IP:0e98 OP:8e 33a7 33 c5 Choose "close" to terminate the application. If I choose ignore the string after "...illegal instruction." just changes. If I press close it closes but there are no icons whatsoever on my desktop. This happens even if I choose Guest as the user (I have to users set up). If I do ctrl alt and del I can see that there are processes in operation, but I cannot start any applications. Please advise

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Could be a virus infection
by MarkFlax Forum moderator / June 5, 2007 6:43 AM PDT

Can you boot into Safe Mode? Instructions here.

If so, find userinit.exe in your System32 folder. If it's not there try looking for userinit.* (the star searches for all instances of userinit. ).

If you have something like userinit.vxe then you have the W32.Beagle.M@mm virus. Run your anti-virus program in Safe Mode and see if that corrects it.

Mark

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Same problem while logging in Windows Vista
by ketandeo / October 4, 2007 2:26 AM PDT

Hi, I am facing exactly the same problem mentioned by you.

"I am gettin a c:\windows\system32\userinit.exe error every time I boot up. A command window is open and a 16-bit MS-DOS Subsystem window with the error opens. After the error it states The NTDVM CPU has encountered an illegal instruction. CS:053e IP:0e98 OP:8e 33a7 33 c5 Choose "close" to terminate the application. If I choose ignore the string after "...illegal instruction." just changes. If I press close it closes but there are no icons whatsoever on my desktop. This happens even if I choose Guest as the user (I have to users set up). If I do ctrl alt and del I can see that there are processes in operation, but I cannot start any applications."

You got any solution for this? I was facing this on a Lenovo Laptop. I called up their customer care. That person told me to Format my harddisk and reload the OS... Sad

Please let me know if you have solution for this.

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RE: userinit.exe error - no desktop
by MoneyDukes / May 31, 2009 3:03 AM PDT

Depending on what stage userinit got to before corrupt data you should still be able to get into your desktop by using ctl-alt-del and opening task manager. In task manager click file -> new task(run)
and type in explorer (the file that loads start menu/desktop/personal settings)
From there you should at least be able to do some troubleshooting and scan for malware.

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